Telecoms Field and Streetworks Manager, Chorley - Permanent
Chorley/Carr Lane

Job Reference: V10048

Location: Chorley/Carr Lane

Closing Date: 29/01/2021

Employment Type: Permanent

Division: TIS - Open Reach

Business: Infrastructure Services

Telecoms Field & Streetworks Manager, Chorley - Permanent

An exciting opportunity has arisen for an experienced Field & Streetworks Manager. We would love to hear from you if you have previous experience within a telecom’s or utilities environment.

You’ll be working in a part of Telent that is dedicated to transforming the way support is delivered nationwide to Openreach and other external network providers. We aim to be the UK’s leading network installation business, harnessing and enhancing the skills of our people to deliver high-quality cost-effective services.

You’ll receive formal training. – and on-the-job training where appropriate – to ensure you’re up-skilled as technology develops along with E-learning schemes to help or refresh skills on-line.

You’ll be treated as an individual. We’re not a vast corporation, which means every individual counts.  With us, you’ll be valued and supported, involved and empowered from day one.

Role Profile:

The Field & Streetworks Manager will act as the lead for Streetworks performance, Supervisor competency and supplier performance. Reporting to the QEHS Lead, they will ensure there are structured Streetworks plans in place for the contract and that performance is measured and high standards are maintained at all times.

Typical Deliverables:

  • Work with the operational teams to ensure Health and Safety and Quality Standards are in place.
  • Ensure that processes and procedures are effective and consistent to national requirements within Streetworks.
  • Ensure reports are provided and managed to effectively manage Streetworks on the contract.
  • Ensure that data, reports and presentations on performance and improvement is compiled as and when needed for all stakeholders to effectively monitor performance and improvements.
  • Deal effectively with any escalations brought to your attention surrounding Streetworks.
  • Effectively manage HA relationships with Streetworks counterparts to mitigate risk.
  • Work with the Streetworks Agent to ensure Streetworks action plans are in place and delivered to increase Streetworks performance
  • Act as the lead with the client Streetworks team and HA’s in improving engagement across the region.

Business Operations Skills – Experience:

  • Have strong operational experience with experience in managing supervisors
  • Understand Streetworks and can engage with HA’s and relevant stakeholders to implement Streetworks improvement plans

Business Operations Skills – Qualifications:

  • NRSWA Supervisor qualified (Units 10-16)
  • Expertise for NRSWA, TMA, and/or Chapter 8, Reinstatement, Site management
  • Customer relationship management
  • Sector knowledge of highways or utilities NRSWA Unit 2 & 10

Excellent employee benefits:

Telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive:

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Telent Rewards Scheme

We reserve the right to close this vacancy once we have received sufficient applications.

Telent is an equal opportunities employer and is committed to diversity and inclusion.