This website is maintained by telent Technology Services Limited and our recruitment division TSS Solutions Limited, both located at Point 3, Haywood Road, Warwick, CV34 5AH, United Kingdom. This page contains our Terms of Use and Privacy Policy. We may revise these terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.


Changes to these terms
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We may also update and change our site from time to time.

We do not guarantee that our site will be secure or free from bugs, viruses or other malware.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
We exclude all implied conditions, warranties, representations or other terms which may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

  • We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

    Governing Law
    The terms and conditions are governed by and shall be construed in accordance with the laws of England and Wales

    This policy outlines the personal data processing that we carry out when you submit an application using the websites at and By submitting an application, you acknowledge the collection, use and transfer of your personal data in accordance with this policy. You may contact our Data Protection Officer by emailing or at the address above.

    Information we will collect from you
    telent Technology Services Limited and our recruitment division TSS Solutions Limited will collect the following data from you as part of your application:
  • name
  • telephone, email and postal contact details
  • previous and current employment history
  • educational background
  • contact details for referees
  • equality and diversity data if volunteered by you

  • How we use your information
    We will use your information:
  • to provide our recruitment services to you and to facilitate the recruitment process
  • to enable you to submit your CV and/or application form to apply online for a job with us
  • to answer your questions and enquiries
  • on an anonymised basis to monitor compliance with our equal opportunities policy
  • to carry out our obligations arising from any contracts entered into between you and us
  • to meet legal requirements
  • for internal reporting through a candidate‚Äôs recruitment journey

  • Data sharing
    We may need to share your information with third parties so that they can provide services that we or you have requested including health assessments, references, qualifications and criminal reference checking services, verification of the details you have provided from the third party source, psychometric evaluation or skills tests. We will inform you if this is the case.

    Data retention
    Your Jobtrain account will remain live until 13 months of inactivity after which your personal information will be securely destroyed. If you are successful in gaining a role, we will keep a copy of your data on our internal file and will inform you of how we will use your data whilst working for us.

    Talent pool
    If you are unsuccessful in applying for a role but keep your Jobtrain account live, we will keep you in our talent pool and may notify you about other suitable opportunities. If you do not wish to receive these communications, please let us know or close your Jobtrain account with us.

    Job offers
    It is customary for us to send job offers by post, but if you request a copy by email, we will email a copy to your registered e-mail address.

    Data storage and security
    All personal data collected is stored on UK servers and we use technical and organisational measures to safeguard it. We are certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure.
    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

    Your rights
    Under data protection law, you have rights including:
  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

  • You can exercise many of these rights using the self service tools on this website. If you need any assistance, please contact careers[AT]
    If you have any concerns about how we have used your data, please contact our Data Protection Officer in the first instance. You also have the right to make a complaint to the Information Commissioners Office.