Customer Service Advisor

Job Reference: BAN-VOL-007859

Location: Bangor

Closing Date: 01/03/2021

Salary: up to £10,202.40

Employment Type: Permanent

Hours Per week: 22.5

The Role

Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we'll encourage you to be yourself in our fast-moving, fast-growing business.

You will be working on behalf of a number of exciting and innovative Market Leading companies and public sector clients, providing their customers with great customer service. Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. Applicants must demonstrate a flexible approach and be prepared to work shifts within the campaign operational hours. You will receive your rota up to 4 weeks in advance.

Initially, you will be working on a 4 week project conducting market research calls on behalf of a Financial Services client. You will be contacting customers who have recently purchased a product. Your role will be to capture information about their experience. Once this is completed, you will receive further training to support the customer of one of our clients.

In return, we offer excellent benefits such as

  • Free on-site parking

  • 28 days’ annual leave along with length of service days

  • Reward and Recognition programme

  • Annual salary reviews

  • Career progression

  • Discounts with local and national retailers

For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.


Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management.We are experts in the call centre services industry and add value to our client service by delivering great customer service and solutions on their behalf. We have been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population.


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This position is now closed. We are no longer accepting applications for this position.