Customer Service Advisor

Job Reference : BAN-VOL-004651
Location : Bangor
Closing Date : 18/09/2017
Salary : Up to £16,100 per annum
Employment Type : Permanent
Hours Per week : 37.5

Shifts - 5/7 days between Monday - Saturday 2.30pm - 11pm, and Sunday 7am - 11pm. Full flexibility required 
Training - 6 days, Monday 9am - 5:30pm, Tuesday - Friday 2:30pm - 11pm

Start Date- 18/09/2017

 

The Role

Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.

You will be working for an exciting and innovative Market Leading Energy company, providing customers with great customer service. Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. The primary purpose of the Customer Service Advisor is to take inbound customer calls and providing an out of hours service.  Applicants must demonstrate a flexible approach and be prepared to work shifts within the campaign operational hours. You will receive your rota up to 4 weeks in advance.

In return, we offer excellent benefits such as

  • Free on-site parking

  • 28 days’ annual leave along with length of service days

  • Childcare vouchers

  • Reward and Recognition programme

  • Annual salary reviews

  • Career progression

  • Discounts with local and national retailers

For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

 

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population.

 

You can follow us on:                                                                             

 

Facebook            https://www.facebook.com/teleperformanceukcareers

Twitter                  https://twitter.com/TPcareersUK

 

AGENCIES NEED NOT APPLY

 

This position is now closed. We are no longer accepting applications for this position.