Join us as Accommodation Support Worker (Relief Staff/Zero Hours) at Thirteen Group!

Role Overview:

Thirteen Group are on the lookout for Accommodation Support Workers to join our relief pool on a Zero Hour contract.

Offering you flexibility in your shift pattern, our relief staff roles enable you to pick up shifts that fit around your current working schedule and personal commitments. We aim to plan ahead for our shifts across Monday to Friday i.e. to cover annual leave, however, at times the notice for the shifts can be short notice to cover urgent requirements.

You can choose your own shifts and locality; you’ll work in the community and within custodial settings across Tees Valley, Durham and Northumberland.

These roles join 'Resettle North East' which is a service led by Thirteen and funded by Ministry of Justice. The scheme supports sentenced and unsentenced males in custody or in the community to find and keep stable accommodation.

Please note these roles are therefore subject to National Security Vetting and Prison Clearance.

Key Responsibilities:

• Working in our Ministry of Justice accommodation support service team, you’ll ensure ex-offenders secure and maintain suitable and settled accommodation in the North East, enabling them to build on their life skills.
• Give people clear advice, support and guidance to help them find and keep a home. You’ll develop support plans and risk assessments to track progress and positive outcomes.
• Assess what each person needs, spot any risks early and connect them with the right specialist help.
• Keep accurate digital records and hit the performance targets we’ve agreed with the Ministry of Justice.
  
  

About You:

• You’ll be experienced in supporting people with complex lives and you can motivate others to make positive changes.
• You communicate clearly, stay calm in tough moments and know how to de-escalate challenging behaviour.
• Great at using everyday IT, including Microsoft apps, and can manage caseloads on digital systems.
• An understanding of safeguarding, as well as local housing options, legislation and support services.
• The ability to manage a caseload of varying complexities and possess the confidence and ability to deliver both 1-1 and interventions.
• You’ll have a full UK driving licence and access to a vehicle, and you’re happy to travel across the region.
• Please note that successful candidates will be subject to National Security Vetting and Prison Clearance.

Why Thirteen

At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.

Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.

- Join a team that’s local at heart but welcomes talent from everywhere.

- Be part of an organisation that values diversity and inclusivity.

- Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

For more details, please refer to the attached documents.

If you’d like to talk more about the role, please contact Lisa Metcalfe, Offender Services Team Leader on 07786171703 for an informal discussion.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.

NO RECRUITMENT AGENCIES, please.