Job Description
Join us as a Business Analyst at Thirteen Group!
Thirteen Group is on the lookout for a Business Analyst to join our Transformation and Change team on a fixed term contract for 2 years.
You'll deliver discovery and analysis activity that supports our Change and Transformation programmes. Working closely with stakeholders across the organisation, you’ll take the lead in understanding problems, shaping ideas, capturing requirements and helping define solutions that deliver measurable customer and business value.
This is a great opportunity to be part of an ambitious transformation journey, working on high‑profile projects that are reshaping how we deliver services across the organisation, including work involving digital, Finance and HR systems.
This role is about leading people through discovery and shaping solutions, not just analysing data or producing reports.
This is a hybrid role, so you'll work at least three days a week from our fantastic office at Hudson Quay in Middlesbrough. We'll need you to be flexible around business and team need, so you may need to come into the office more frequently when required.
Thirteen Benefits:
- Salary – £47,665 per annum
- Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
Key Responsibilities:
Lead business analysis for change initiatives, taking ownership of discovery activity and shaping a clear understanding of problems, needs and opportunities
Plan and facilitate engaging workshops, interviews and research, bringing stakeholders together to build shared understanding and drive outcomes
Delivering process mapping activity, capturing current (as-is) and contributing to future (to-be) process to support discovery and solution design
Work with stakeholders across the organisation to capture and challenge requirements, ensuring they are clear, practical and value‑focused
Analyse and document business processes, identifying improvement opportunities and influencing better ways of working
Contribute to the development of business cases and solution options
Translate requirements into user stories or specifications that support delivery teams to build the right solutions
Support testing and validation, ensuring solutions meet business needs and deliver expected value
Build strong, credible relationships across the organisation, acting as a trusted partner within project teams
About You:
- You’ll have experience working as a Business Analyst on change or transformation projects
- You’re confident leading discovery activity and stakeholder engagement, not just collecting requirements
- You bring strong communication skills and can facilitate conversations, challenge constructively and influence outcomes
- You’re comfortable working across people, process and systems
- Experience delivering HR and/or Finance transformation programmes, particularly system implementations would be advantageous
- You take a structured, evidence‑led approach to analysis, with the ability to turn complexity into clear, actionable outputs
- You enjoy working in a collaborative, fast‑paced environment and building relationships across teams
Why Thirteen
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.
Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
For more details, please refer to the attached documents.
If you’d like to talk more about the role please contact Samantha Cook, Change and Business Analysis Manager on 01642 947433 for an informal discussion.
NO RECRUITMENT AGENCIES, please.
If you’ve interviewed for this role within the last 6 months, we wouldn’t be able to reconsider your application at this time
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
This role has the potential to be made permanent.
