Assistant Area Manager - Kirkwall

Job Reference : ATR3237
Location : Kirkwall
Job Closing Date : 11/03/2018
Salary : Grade C: £20,406 - £22,692
Employment Type : Permanent - Full Time
Department : Information and Quality
Directorate : Partnerships
Hours of work : 35 including Saturdays and Sundays
Contract Duration : Permanent


The Assistant Area Manager (Information & Quality), is a key operational management role within the Partnership Directorate, contributing to the day to day delivery of visitor information services. The post holder will be assigned a geographical area of Scotland.

The post holder will support the Area manager and will be responsible for managing the onsite day-to-day operations of the iCentre network and the delivery of a regional outreach/mobile information services. 

The post will demand a focus on the management of staff within the VisitScotland iCentres, ensuring a high standard of quality service is delivered in line with VisitScotland standards.  

Knowledge/Skills and Experience:

  • Proven experience at a supervisory or junior management level within a relevant working environment
  • Graduate in relevant business subject or tourism or equivalent relevant experience
  • Excellent interpersonal and communication skills, with a genuine interest and track record of managing people
  • Good numeracy skills and fiscal management
  • Good level of ICT skills
  • Knowledge of staff supervision essential
  • A proven track record of working towards commercial business goals/KPI’s – retail management experience would be desirable
  • Must be dynamic with the ability to operate effectively in a fast moving environment
  • Must have the ability to develop/motivate/enthuse staff, as well as establish and maintain good working relationships amongst colleagues and work well as part of a team
  • Must have the ability to operate on own initiative and have good problem solving
  • Must hold a driving licence.


VisitScotland actively promotes the Gaelic language and an interest in the language or possession of Gaelic Language skills would be considered a desirable attribute in any prospective employee.

For more information, please see job description below. 


This position is now closed. We are no longer accepting applications for this position.