Customer Consultant - Talent Pool North Yorkshire
Ripon Branch, 31-31a Market Place West, Ripon, HG4 1BN

Job Reference: 002866

Location: Ripon Branch, 31-31a Market Place West, Ripon, HG4 1BN

Closing Date: Not Specified

Salary £: £17,800 - £18,500 per annum

Employment Type: Permanent - Full Time

Division: Region - North

Hours per week: Not Specified

We have exciting opportunites within the North Yorkshire region for self-motivated Customer Consultants who are team players and will be passionate about delivering excellent service to our customers. If you like people and enjoy delivering a high quality customer experience, you’ll enjoy working within our branches as a Customer Consultant.

If you are looking for a fresh start with a progressive organisation which puts customers at the heart of everything we do, then this could be an opportunity for you.  We offer excellent support and development and an environment you can really thrive in. We’re on the lookout for team players who are self-motivated, personal and passionate, and want to be a part of a team and business who take pride in providing real help to real people.

We regularly recruit for part time and full time Customer Consultants to join our branches within North Yorkshire. If you are interested in working in the branch network, please apply today and when a role is available we can get in contact. We have a number of branches within the region including Harrogate, Skipton, Ripon, Malton, Northallerton, Pickering, Richmond, Scarborough, Stockton and Whitby. 


What You'll Do

As a Customer Consultant you will deliver an exceptional customer experience, whether you’re welcoming our customers in Branch or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests.


Skills Required

- A proven track record in delivering a fantastic Customer experience.
- Previous experience of working in customer-facing sales environment.
- Experience of building strong relationships with your customers.
- Financial Services Industry knowledge (desirable, but not essential as training will be provided).
- Good administration & PC skills.
- Excellent team working skills.
- Fantastic communication skills both written and verbal.
- The ability to work with limited supervision.
- Excellent attention to detail.
- The ability to travel to other branches, as and when required.
- GCSE Maths & English or equivalent.


Life at YBS

In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you…

Flexibility – Whether it’s picking up the kids from school or catching that early morning yoga session we have you covered. 

Celebrating Success – From everyday thank you cards, to our annual ‘Raising the Roof’ gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small.

Giving Back – Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering!

Inclusivity - We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.



If you’ve got a solid background in providing excellent customer experiences and you want to develop a career in an empowering, respectful and supporting business then why not join us?

Our people are our heart and soul; we’re commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life. 


We’d love to hear from you so why not apply today and be Your Brilliant Self! 

Any questions please contact Chris Clegg via email at