Senior Business Analyst
Broad Gate Offices, 1 Broad Gate, The Headrow, Leeds, LS1 8EQ

Job Reference: 003004

Location: Broad Gate Offices, 1 Broad Gate, The Headrow, Leeds, LS1 8EQ

Closing Date: 03/08/2020

Salary £: Circa £45,000 depending on experience + Bonus & Benefits (D1 - Change & Project Management)

Employment Type: Permanent - Full Time

Division: Customer Services Division

Hours per week: 35

As our next Senior Business Analyst (internally known as Business Analyst and Designer) you’ll elicit, analyse, validate and document business requirements and communicate their impact on the existing solution landscape for change initiatives. You’ll join a likeminded team in our Leeds based Solution Architecture & Design function.


What You'll Do

  • Gathering, analysing and agreeing functional and non-functional requirements for a business change

  • Prioritising and negotiating required versus desired features based on competing outcomes, benefits and the cost & time to implement

  • Conducting impact analysis, including detailed gap analysis between current and future state to consider full scope of people, processes, data and technology affected by proposed solutions

  • Crafting efficient process designs, mapping down to level 4 (process step) when needed, including output measures and business ownership

  • Striving to improve your own and the team’s capabilities in business analysis & design, agile delivery and change leadership


How You’ll Do It


  • Expert knowledge and experience of structured business analysis skills and techniques,

  • Good ability to translate detailed requirements and business outcomes into business and process designs

  • Strong at dealing with ambiguity and navigating conflicting requirements to reach desired outcomes with a range of partners

  • Excellent problem-solving skills and ability to articulate solutions in a business context

  • Ability to influence business partners and technical resources to assist them in delivering desired business outcomes


  • Professional BA qualification or equivalent such as formal process design or process improvement techniques (e.g. LEAN, Six Sigma, etc.)

  • Experience of agile delivery (e.g. creation of Epics, User Stories, etc.)


Life at YBS

In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you…

Flexibility – Whether it’s picking up the kids from school or catching that early morning yoga session we have you covered.

Celebrating Success – From everyday thank you cards, to our annual ‘Raising the Roof’ gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small.

Giving Back – Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering!

Inclusivity - We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.

Site Perks – Some of our sites have added little extras such as a gym, restaurant and free parking at our Bradford site, roof garden in Leeds, and on-site restaurant and free parking at our Peterborough site.



If you’ve got a solid background in business analysis and you want to develop a career in an empowering, respectful and supporting business then why not join us?

Our people are our heart and soul; we’re commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life.


We’d love to hear from you so why not apply today and be Your Brilliant Self!


‘Any Questions – Contact Tazafia Mahmood via email at


This position is now closed. We are no longer accepting applications for this position.