Network Services Lead - Operations
Yorkshire Drive HQ, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ

Job Reference: 003128

Location: Yorkshire Drive HQ, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ

Closing Date: 24/09/2020

Salary £: Circa £55,000+ Bonus & Benefits (C2 - IT)

Employment Type: Permanent - Full Time

Division: Customer Services Division

Hours per week: 35

As our next Network Services Lead for Operations you’ll effectively lead and develop a team that provides the design, delivery and operation of voice and data network platforms across YBS Group. You’ll join a likeminded team in our Bradford based Technology Infrastructure function.


What You'll Do

  • Provide technical direction, leadership and expertise for delivery and support of Network data, security and telephony infrastructure and services across YBS

  • Collaborate with Technology Architecture and drive the architecture and design of current and future Network Services infrastructure

  • Develop and manage the Network infrastructure roadmap to ensure products and services are maintained, upgraded and replaced in accordance with the product lifecycle

  • Act as a technical escalation for the network services team, taking ownership of incidents, problems, project delivery and support issues to ensure service availability, capacity and performance

  • Lead supplier relationships, liaise with service management teams and communicate with stakeholders to deliver technical solutions, service improvements and to deliver robust and compliant platforms and solutions


Skills Required

  • Proven track record in the effective leadership of a team of highly skilled Network, Security and Telephony specialists

  • Demonstrable technical leadership and direction to drive business outcomes and develop wider Network Engineering capability

  • Ability to clearly articulate complex technical subjects and present solutions to senior level management

  • Understanding of outsourcing methodologies and operating models and expertise in managing complex contracts and Service Level Agreements (SLAs)

  • Excellent working knowledge of network, security and telephony  technologies such as:

  • Network switching and routing across Cisco and HP hardware and software

  • Cisco Meraki Software Defined WAN

  • Software defined LAN and network segmentation

  • Data centre and cloud connectivity

  • Wireless networks


Life at YBS

In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you…

Flexibility – Whether it’s picking up the kids from school or catching that early morning yoga session we have you covered.

Celebrating Success – From everyday thank you cards, to our annual ‘Raising the Roof’ gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small.

Giving Back – Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering!

Inclusivity - We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.

Site Perks – Some of our sites have added little extras such as a gym, restaurant and free parking at our Bradford site, roof garden in Leeds, and on-site restaurant and free parking at our Peterborough site.


So….

If you’ve got a solid background in leading network services and you want to develop a career in an empowering, respectful and supporting business then why not join us?

Our people are our heart and soul; we’re commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life.


We’d love to hear from you so why not apply today and be Your Brilliant Self!




 

This position is now closed. We are no longer accepting applications for this position.

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