As our next Business Development Adviser on a 12 month temporary contract, you’ll undertake a range of activities with the aim of increasing mortgage volume and quality through the intermediary market. You’ll engage with mortgage intermediaries through a range of communication mediums, primarily inbound phone calls, to achieve a high volume of quality lending. You’ll join a likeminded team in our Bradford based Accord Sales team.
What You'll Do
In this role, you’ll often need to assist mortgage intermediaries with complex case enquiries, ensuring we can deliver excellent sales and service propositions to the market whether this be over the telephone or through Webchat.
This role will require you to build and maintain strong working relationships with other business areas such as Underwriting Service Delivery, Accord Management and the wider Accord Sales Team to collectively deliver an exceptional customer service to our customers.
How You’ll Do It
Previous experience in supporting customers over the telephone
Previous mortgage experience
The ability to manage your time effectively
Past evidence of being able to build strong relationships with key stakeholders
Strong communication skills and the motivation to succeed
Life at YBS
In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you…
Flexibility – Whether it’s picking up the kids from school or catching that early morning yoga session we have you covered.
Celebrating Success – From everyday thank you cards, to our annual ‘Raising the Roof’ gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small.
Giving Back – Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering!
Inclusivity - We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.
Site Perks – Some of our sites have added little extras such as a gym, restaurant and free parking at our Bradford site, roof garden in Leeds, and on-site restaurant and free parking at our Peterborough site.
If you’ve got a solid background in Customer Service and you want to develop a career in an empowering, respectful and supporting business then why not join us?
Our people are our heart and soul; we’re commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life.
We’d love to hear from you so why not apply today and be Your Brilliant Self!