Distribution Services Assistant
Yorkshire Drive HQ, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ

Job Reference: 003521

Location: Yorkshire Drive HQ, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ

Closing Date: 10/03/2021

Salary £: £17,500 + Bonus & Benefits

Employment Type: Fixed Term - Full Time

Division: Customer Services Division

Hours per week: 35

As our next Distribution Services Assistant you’ll provide a first class postal service to the YBS group and Ensure all tasks are managed effectively in accordance with all policies and procedures. You’ll join a likeminded team in our Bradford based Customer Communications function.

What You'll Do

  • To ensure a first-class mail distribution service is provided to both internal and external customers

  • Handling of inbound and outbound mail, sorting, and delivery

  • Own any issues ensuring they are resolved and followed up with customer

  • Identify cost saving opportunities ensuring best price/value for money is achieved

  • Identify process improvements to reduce customer and colleague effect

  • Assist Distribution Services Manager in delivering and outstanding customer experience

  • Assist Distribution Services with the delivery of any project requirements

  • Active involvement as member of team providing additional support to functional areas as required

  • Actively involved with physical archive activity including storage, retrieval, destruction and inventory tracking

Skills Required

  • Excellent people Skills

  • Good communication skills

  • Good telephone manner

  • General administration skills

  • MS Office experience, especially email, Excel, Word

Life at YBS

In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you…

Flexibility – Whether it’s picking up the kids from school or catching that early morning yoga session we have you covered.

Celebrating Success – From everyday thank you cards, to our annual ‘Raising the Roof’ gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small.

Giving Back – Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering!

Inclusivity - We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.

Site Perks – Some of our sites have added little extras such as a gym, restaurant and free parking at our Bradford site, roof garden in Leeds, and on-site restaurant and free parking at our Peterborough site.


If you’ve got a solid background in distribution services and you want to develop a career in an empowering, respectful and supporting business then why not join us?

Our people are our heart and soul; we’re commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life.

We’d love to hear from you so why not apply today and be Your Brilliant Self!

Any Questions – Contact Tazafia Mahmood via email at recruitment@ybs.co.uk


This position is now closed. We are no longer accepting applications for this position.