The exciting next phase in our Society’s digital journey is underway. Yorkshire Building Society has a mission to uplift our digital capabilities, allowing our members to interact us with via our online and App channels – as well as our Retail Network and Contact Centres. So, we are looking for colleagues that would like to join us on our journey and help us to shape what the future at YBS looks like.
We’re looking for a Product Owner (internally known as E-Commerce Product Owner Manager) for our first mobile app, you’ll manage the day to day delivery and development and report on all aspects of appropriate measures , ensuring targeted development priorities and engagement initiatives result in an excellent customer experience, achieve expected commercial results and regulatory compliance. You’ll join a likeminded team in our Leeds based Digital Services function.
What You'll Do
You’ll be responsible for the performance, management and reporting of all aspects of the mobile product
Responsible for the performance & customer experience of the mobile channel: through defining stories, acceptance criteria and prioritisation of backlog to maximise value.
Working collaboratively within the scrum team, act as subject matter expert for your product, provide insight and information to help understand requirements and support to Retail and Contact Centre colleagues/customers. Implementation of strategic and regulatory changes, acting as main point of contact for internal and external stakeholders
Assisting in the creation of business cases for larger change projects relating to their product area
Prioritising, briefing and sign-off of development requirements to SME’s for continuous delivery
Experience in a Mobile Product Owner role and tooling
An agile advocate with experience and knowledge of agile methodology and frameworks – Scrum/Kanban
Experience and knowledge of digital change implementation, planning and analysis
Evidence of building strong partner relationships and management through strong communication, engagement and influencing skill
Strong analytical problem-solving skills
Financial services experience would be desirable
Life at YBS
In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you…
Flexibility – Whether it’s picking up the kids from school or catching that early morning yoga session we have you covered.
Celebrating Success – From everyday thank you cards, to our annual ‘Raising the Roof’ gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small.
Giving Back – Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering!
Inclusivity - We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.
Site Perks – Some of our sites have added little extras such as a gym, restaurant and free parking at our Bradford site, roof garden in Leeds, and on-site restaurant and free parking at our Peterborough site.
If you’ve got a solid background and passion for developing Digital Products and you want to develop a career in an empowering, respectful and supporting business then why not join us?
Our people are our heart and soul; we’re commercial and caring, big enough to offer you a fresh challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life.
We’d love to hear from you so why not apply today and be Your Brilliant Self!
Any Questions – Email Tazafia Mahmood at firstname.lastname@example.org