IT Delivery Lead
Broad Gate Offices, 1 Broad Gate, The Headrow, Leeds, LS1 8EQ

Job Reference: 005287

Location: Broad Gate Offices, 1 Broad Gate, The Headrow, Leeds, LS1 8EQ

Closing Date: 12/08/2022

Salary £: Circa £50,000 Dependent on Experience + Bonus & Benefits

Employment Type: Permanent - Full Time

Division: Customer Services Division

Hours per week: 35 hours per week

Here at YBS we are modernising our approach to create value aligned teams which bring our IT and Transformation colleagues into the heart of enabling our strategy, working in partnership with our business teams and removing barriers to optimise our delivery of value to members.

Within our new Solutions Delivery Team (Digital & Enabling) we are looking for an IT Delivery Lead (Scrum Master) to support our continuous flow of change, moving away from traditional methods and embracing modern practices. Our Digital Squads are looking for energetic and enthusiastic servant leaders to join our squads to own and drive forward a cohesive delivery flow and really make a difference at YBS.

Leveraging appropriate delivery frameworks, mainly Scrum, the Delivery Leads will use their experience and influence to encourage teams to deliver their best work, improving facilitation of demand, managing the prioritisation of the backlog, embedding good change delivery (including Agile) practices throughout the lifecycle. Building relationships with wider colleagues across Business, IT and Transformation is key to improve communication lines and relationship, the role provides a great opportunity to grow knowledge and networks whilst delivering purposeful change in an organisation that really cares. You’ll join a likeminded team in our IT & Transformation function.

About the role

As Delivery Lead (Scrum Master), you’ll be the ‘servant leader’ to the multi-disciplined team and facilitate self-organisation around prioritised work ensuring successful delivery of committed activities. Driving value sooner, the role supports a steady flow of features and changes working alongside leaders to drive better, safer outcomes for customers and colleagues. You will -

  • Be an integral squad member, facilitate team ceremonies/ meetings such as daily scrums/ stand ups, retrospectives, sprint reviews and sprint planning events

  • Play an active role in Communities of Practice

  • Report to and work in partnership with the IT Delivery Manager to embed & role model positive behaviours and culture, drive continuous improvement and create a data-driven environment, with a continued focus on quality, value and risk management

  • Work with stakeholders from the wider business to develop implementation plans and manage external dependencies

  • Resolve issues and blockers and manage escalation of these in a timely manner, working closely with the squad (Tech Leads and Product Owners)

  • Work alongside the Technical Lead and Product Owners to ensure technical debt is appropriately managed on the backlog and the foundations of engineering and process excellence (basis of continuous lean-agile improvements) are being implemented

  • Use appropriate tools to ensure effective recording and management of the team’s backlog items to provide visibility of activity and progress against committed backlog items.

  • Build a strong network across the Digital and Enabling domain that allows you to influence and drive value at every opportunity

About you

You’ll have previous project/ change management experience within an Agile delivery team with the ability to influence and challenge constructively. In addition, you’ll be able to demonstrate –

  • Working knowledge of Agile frameworks (for example, Scrum, KanBan) and techniques (such as, but not limited to, relative estimation, user story mapping and team chartering) with a general understanding of wider practices such as DevOps, CI/ CD, BDD/ TDD, automated testing and ITIL desirable

  • How you have practically applied these methodologies and evidence their value

  • Servant leadership working with delivery teams to drive a continual improvement mentality

  • Ability to measure delivery progress and trends, such as - burndown/ burnup, incremental delivery, story points, cumulative flow

  • Strong coaching and mentoring skills, energic and authentic with good sensing skills to help others with their development

About us

At YBS we dont have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

  • Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.

  • Bonus. We work together to reach for better at YBS, so when we reach our goals we’re all rewarded, with up to a 10% annual bonus.

  • Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.

  • Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.

  • My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, apply now to send us your application.

Want more information?

If you have any questions about this role, please contact Mike Peel on

Please note applications are reviewed frequently therefore this role may close prior to the advertised closing date


This position is now closed. We are no longer accepting applications for this position.