IT Asset and Service Configuration Management Analyst (9 Month FTC)
Yorkshire Drive HQ, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ

Job Reference: 005291

Location: Yorkshire Drive HQ, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ

Closing Date: 18/07/2022

Salary £: Competitive Salary + Bonus & Benefits

Employment Type: Fixed Term - Full Time

Division: Customer Services Division

Hours per week: 35 hours per week

Do you want to be a part of a team that will help you grow and learn new things while providing a first-class experience for our customers and colleagues? In that case, we have an exciting opportunity for an IT Asset and Service Configuration Management Analyst to join our team on a 9 month fixed term contract.

About the role

  • You will be responsible for ensuring the integrity of service assets and configuration items through an established and well maintained CMDB.
  • Handle all activities within the IT asset lifecycle; ensuring the value, cost and risk are all optimised for both hardware and software.
  • Execute the development of the roadmaps, policies and processes for IT Asset and Service Configuration
  • Recommend service improvements and efficiencies.
  • Promote an environment of service and quality, whilst developing a culture of success and effective customer service management to ensure that all your customers’ expectations are exceeded.

About you

To be successful in this role, you will have:

  • ​​​​​​​Experience of working in an Asset or Configuration Management team or have exposure to the processes involved
  • Understanding of ITIL frameworks
  • Experience of using ServiceNow
  • Superb interpersonal skills and attention to detail
  • An ability to handle various tasks and adhere to deadlines as to provide a high level of customer service.

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits 

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

  • Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
  • Bonus. We work together to reach for better at YBS, so when we reach our goals we’re all rewarded, with up to a 10% annual bonus. 
  • Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension. 
  • Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. 
  • My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts,

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.

Want more information?

If you have any questions about this role, please contact Olivia Lambert on


This position is now closed. We are no longer accepting applications for this position.