The five PRIDE values set our below are embedded across the organisation.

Partnership - we work in partnership with our customers and build better relationships with others that help us serve our customers better

Respect - we treat our customers, colleagues and others as we would like to be treated

Inclusion - we work to create an environment where diversity is celebrated and where everyone can thrive

Drive - we do the right thing at the right time and everything we do is driven by our customers' needs

Efficiency - we make good use of resources, find innovative ways to do things and maximise efficiency to deliver the best services for our customers