Registered Support Manager

About the Role:

Lead with purpose. Create opportunities. Change lives.

At Advance, we believe everyone deserves the opportunity to live independently, achieve their goals, and be an active part of their community.

We're looking for an experienced and passionate Registered Support Manager to lead one of our supported living services in Gosport. This is an exciting opportunity for someone who wants to combine strong operational leadership with meaningful impact, ensuring people with learning disabilities and mental health needs receive exceptional, person-centred support.

Working closely with the Operations Manager, you'll lead a dedicated team, drive high-quality service delivery, and create an environment where both the people we support and your colleagues can thrive.

Why this role matters:

This isn't just about managing a service.

It's about helping people live the lives they choose.

You'll play a key role in supporting individuals to achieve their personal goals, build independence, develop meaningful relationships, access opportunities within their communities, and live fulfilling lives. At the same time, you'll inspire and develop a team committed to delivering outstanding support every day.

What you'll be doing:

As our Registered Support Manager, you'll:

• Lead, motivate and develop a team of Support Workers to deliver outstanding person-centred support.
• Champion a culture where the people we support are at the heart of every decision.
• Take responsibility for quality, compliance, safeguarding and overall service performance.
• Build positive relationships with families, commissioners, healthcare professionals and other stakeholders.
• Ensure compliance with CQC regulations, organisational policies and sector best practice.
• Oversee recruitment, induction, supervision and the ongoing development of your team.
• Drive continuous improvement, innovation and service excellence.
• Work in partnership with the Operations Manager to deliver safe, effective, caring and well-led services.

About You:

You'll be a confident and compassionate leader who is passionate about delivering high-quality social care and helping others succeed.

You'll bring:

✅ Experience supporting adults with learning disabilities and/or mental health needs

✅ Previous leadership or management experience within Health & Social Care

✅ A strong understanding of person-centred support, safeguarding and quality care

✅ Excellent communication and relationship-building skills

✅ Confidence managing compliance, quality standards and service performance

✅ Strong IT skills and experience using digital care systems

✅ A full UK driving licence

✅ NVQ Level 5 in Health & Social Care (or a willingness to work towards achieving this)

It Would Be Great If You Also Have:

• Experience as a Registered Manager, Deputy Manager or Support Manager
• Experience within a CQC-regulated service
• Experience preparing for or leading CQC inspections
• Knowledge of service development and growth initiatives
• Experience managing relationships with key stakeholders across health and social care

For more information about the role please contact, Natasha Farrant, Email: Natasha.Farrant@advanceuk.org

About the organisation:

Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.

We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.

Benefits of working for Advance:

We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:

• Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
• Sector specific training is provided as part of induction plus opportunities for professional development
• Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
• Long service awards payable in 5 year increments
• Golden Hello/refer a friend receive up to £500
• Cycle to work scheme
• Access to our Employee Assistance Programme
• Free DBS (Disclosures and Barring Service)
• Excellent opportunities to progress your career within Advance
• Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.

Safeguarding:

At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.

As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.

We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch.

📧 Ryan.Brummitt@Advanceuk.org

Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.

We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.

Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.