Job Advert
About the role and our team
Are you looking for an opportunity to support the delivery of IT services to Government Departments, Boards and Agencies?
Join our team as a Customer Experience Manager within Government Technology Services (GTS).
Within this role, you will work closely with our customers to ensure that they are making the most of the IT services available to them and that they are able to derive true value from them. You will ensure that our services are aligned with business priorities and requirements.
You will build strong and long lasting relationships with our customers allowing GTS to have an understanding of the goals and outcomes and how we, as their IT partner, can help them to be achieved.
If this sounds like something you’d enjoy, we’d love to hear from you!
What can this role offer me?
You will receive specialist training in the IT services provide and detailed
You will join a hardworking dynamic team that is a key enabler in the strategic direction of the Isle of Man Government. You will be instrumental in helping the Isle of Man Government achieve its goals.
If working flexibly is important to you, you’ll be happy to know we operate a flexi-time system making it easier to reclaim any additional hours worked and to fit your other commitments around your work life.
To find out more about the benefits you can enjoy by working with us, download our benefits guide from the bottom of the advert.
How to find out more and apply
For more information please see the attached job description and person specification, or alternatively contact Nick Winstanley on 01624 650741.
Applications for this post will be accepted up to midnight of the closing date specified. You’ll need to upload your latest CV to your application, and we recommend that you also include a cover letter that explains your motivations for applying, and that demonstrates your suitability for this post. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at helpmeapply@gov.im
Additional information
A relocation package and interview expenses are not available for this role.
Flexible Working
The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.
Find out more about where a career in the Isle of Man Public Service could take you at hr.gov.im/careers.