Bank Positions - Visitor Experience Guide - Manx National Heritage
Various locations across the Isle of Man

Job Reference: MNH-010086

Closing Date: 01/03/2020

Salary: £19,356 to £21,282 Pro Rata Per Annum

Department: Manx National Heritage

Hours Per week: 0

Are you a people person looking for something new?

We’re looking for Bank Visitor Experience Guides to work within our iconic Manx National Heritage sites - if you’d enjoy delivering great customer service and promoting the Island and its heritage, then this could be the perfect role for you.

About the Role

Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust. Working alongside our Site Supervisors, you will play a key role in enhancing the visitor experience at various Manx National Heritage sites by providing excellent customer service and imparting information about Manx history to our visitors.

You could be setting up the site for visits, working within the site shops, helping to plan event days, as well as facilitating visits from tour and school groups.

Some of our Heritage sites include Castle Rushen, the House of Manannan, Peel Castle and the Manx Museum; although you could be based at any of our sites, we do like to take our successful candidates preferred location into account when allocating shifts. Due to the nature of the role, we are looking for people who can be flexible in relation to what hours they can work.

What can this role offer me?

This is a really varied role where you can make a real difference to our visitors experience and help promote what the Island’s heritage has to offer.

This role can also be a great stepping stone for other careers within Manx National Heritage too!

We also believe the benefits we offer our employees are important; from financial benefits to your Wellbeing and Development, we have a lot to offer. We have created a downloadable document, Our Benefits - A Quick Guide; have a read to see what benefits you could enjoy whilst working for us.

How can I find out more and apply?

More details of the duties of the post can be obtained from Suzanne Walker - 01624 648091

Please note a CV must be provided to support your application. It is recommended that you include a cover letter with your CV which explains your motivations for applying for this position and demonstrates your suitability for the requirements of the post.

If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at

Applications for this post will be accepted up to midnight of the closing date specified.

Find out more about where a career in the Isle of Man Public Service could take you at

A relocation package and interview expenses are not available for this role.

“I enjoy the flexibility and variety, meeting visitors from all over the world and talking about our rich and varied history” Ali, Bank Staff, Manx National Heritage.


This position is now closed. We are no longer accepting applications for this position.