Bank Visitor Experience Guide
Various locations across the Isle of Man

Job Reference: MNH-014352

Closing Date: 19/04/2022

Salary: £20,402 to £22,494 Pro Rata Per Annum

Department: Manx National Heritage

Hours Per week: 0

​​​​​​​About the role and our team

Join our Bank Visitor Experience Guides team to work within our iconic Manx National Heritage sites!

You will play a key role in enhancing the visitor experience at various Manx National Heritage sites by providing excellent customer service and presenting information about Manx history to our visitors.

You will also be ensuring the sites are clean and presentable, working within the site shops, helping to plan event days, as well as facilitating visits from tour and school groups.

Some of our Heritage sites include Castle Rushen, the House of Manannan, Peel Castle and the Manx Museum. Although you could be based at any of our sites, we do like to take your preferred location into account when allocating shifts. Due to the nature of the role, we are looking for people who can be flexible in relation to what hours they can work.

If you enjoy delivering great customer service and promoting the Island and its heritage, then this could be the perfect role for you!

What can this role offer me?

This is a really varied role where you can make a real difference to our visitors experience and help promote what the Island’s heritage has to offer.

To find out more about the benefits you can enjoy by working with us, download our benefits guide from the bottom of the advert.

How to find out more and apply

For more information please see the attached job description and person specification, alternatively contact Suzanne Walker on 01624 648091 or 07624 436247.

Applications for this post will be accepted up to midnight of the closing date specified. You’ll need to upload your latest CV to your application, and we recommend that you also include a cover letter that explains your motivations for applying, and that demonstrates your suitability for this post. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at

Additional information

Please note an enhanced with barring police check is required for this post which the Department will cover the cost of for you. A uniform will also be provided.

A relocation package and interview expenses are not available for this role.

Flexible Working

The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.

Find out more about where a career in the Isle of Man Public Service could take you at


This position is now closed. We are no longer accepting applications for this position.