Customer Sales Advisor

Job reference: 001522

Location: Cheltenham

Closing date: 06/10/2021

Employment type: Fixed Term Contract

Department: Core

Hours per week: 37.5

We are looking for Customer Sales Advisors to join us in our Cheltenham office, as part of our domestic fuel sales team. This is a 6 month Fixed Term Contrat working full time hours Mon - Fri with some Saturday working.

As a Customer Sales Advisor for Certas Energy you’ll have access to:

  • Basic salary of £18,575 plus commission
  • Sales incentives
  • Brand discounts through Certas group scheme
  • Life assurance scheme
  • Pension scheme

In a vital role to the companies success, our Customer Sales Advisor work in a fast paced environment by helping our domestic heating oil customers with placing their orders, and giving them the experience of exceptional service. You will identify all current customer needs and investigate future potential needs, in order to present customers with the relevant products and services that will contribute to their satisfaction.

As a Customer Sales Advisor you will be required to have excellent margin management skills, using a combination of up selling, account management and cross-selling as indicated within KPIs / performance targets. You will also be required to work within a team that aims to exceed expectations of customers by effectively identifying and matching customer needs in a professional, responsive and effective manner.

We’re looking for:

  • Strong negotiation skills
  • Sales experience is beneficial
  • Confidence in own ability
  • High degree of self-motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Company Information:

Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 800 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.

Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.   

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.


The closing date for this job has now passed.