Business Change Manager

Location: National*

Closing Date: 2nd June

Interviews: w/c 16th June

Grade: SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: London £47,657 - £52,040; National £41,463 - £45,276

Working pattern: Full-time, Part-time, Flexible Working, Job Share

Contract Type: Permanent

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Business Change Manager here at Justice Digital, to be part of our warm and collaborative Technology Adoption Group (TAG).

The Technology Adoption Group is leading the way with the Adoption and Change Management of new and existing technology solutions and is a creating and delivering innovative solutions to improve the use, effectiveness and business value from the technology available across the Ministry of Justice.

We are looking for someone creative, innovative and with great communication skills and attention to detail, who can manage the people side of change. The ideal candidate will be able to successfully collaborate with project, product and portfolio teams to deliver the best possible experience for end users.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Support the Adoption and Change Management (ACM) of Digital and Technology change across the organisation, working with project and product teams to implement change initiatives across MOJ Agencies.
• Create and deliver change plans where necessary and communicate them effectively to project and product teams.
• Liaise with Business Change teams across the organisation.
• Deliver advice and guidance to regional/ functional Senior Leadership Teams across the diverse range of responsibilities.
• Manage competing demands across areas of responsibility.
• Manage resources effectively.
• Collate, analyse and interpret data, using insights gained to write regional/ functional/national reports for senior audiences.
• Deliver regional/functional/national presentations.
• Build positive and collaborative relationships amongst SMEs, Peers and Stakeholders, to scale change across the organisation.
• Managing change projects.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
• Some travel to other government offices may be required.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the King's birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app.
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

Person Specification

Essential

• Proven experience of business change management including creating and executing successful change plans for projects particularly in an Adoption and Change Management, Digital and Technology environment.
• Excellent presentation, interpersonal communication, writing and record keeping skills.
• Positive approach to engaging, consulting with and managing a variety of internal and external stakeholders and vendors.
• Excellent organisational and analytical, time and project management skills, and have the ability to work in a fast-paced, changing environment.
• Strong grasp of change management principles and methodologies.
• Good working knowledge of Microsoft 365.

Willingness to be assessed against the requirements for BPSS clearance

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

How to Apply

Candidates must submit a CV and personal statement (up to 500 words).

Your personal statement should outline your experience and skill, giving clear examples of work undertaken. It should address the following three areas which are being assessed at sift stage, using a separate paragraph for each:

• Proven experience of business change management including creating and executing successful change plans for projects particularly in an Adoption and Change Management, Digital and Technology environment.
• Excellent presentation, interpersonal communication, writing and record keeping skills.
• Strong grasp of change management principles and methodologies.

Candidates who do not submit both a CV and a separate personal statement will not be invited to interview.

In Justice Digital, we recruit using the Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Communicating & Influencing
• Delivering at Pace
• Working Together

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift will be carried out based on your proven experience of business change management including creating and executing successful change plans for projects particularly in an Adoption and Change Management, Digital and Technology environment.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to theJustice Digital Recruitment Terms & Conditions role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk