Job Description
Contract Manager
Location: National*
Closing Date: 10 August 2025
Interviews: From 19 August 2025
Grade: SEO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £47,657 - £52,040; National: £41,463 - £45,276
Working pattern: Full-time, part-time, flexible working, job share
Contract Type: Permanent
Vacancy number: TBC 0407
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for a Contract Manager here at Justice Digital, to be part of our warm and collaborative Strategy & Operations team.
These are exciting times at Justice Digital. We have a clear vision to develop a digitally enabled justice system that works more simply for users, and we’re looking for talented people to help us achieve it.
We are making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.
The design, delivery, and support of Digital, Data, & Technology services is heavily dependent on collaboration between the MoJ and members of its extensive supplier ecosystem. On behalf of the wider MoJ organisation, Justice Digital invest over £450m per annum in supplier capability and solutions – many of which are critical to the operation of MoJ.
The contract management team exists to ensure that the money spent with suppliers is well managed. The team ensures that all contracts are established based on the best information available and managed for long-term value, while facilitating the development and maintenance of longer-term strategic partnerships.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
The job holder will be required to undertake the following duties and responsibilities, which are dependent on the type of supplier(s) involved;
Leading end to end Contract and Supplier Management activity for the assigned contract(s). Dependant on the supplier / contract classification to include:
Working with MoJ colleagues from Commercial and across Justice Digital to implement and mobilise new contracts and support transition and exit activity.
Establishing governance to support effective management of the contract and the overall supplier relationship as specified by the Justice Digitial Contract Mangement Framework;
Leading key contract and supplier management governance meetings, ensuring their effectiveness to meet the specified, actives and deliver value;
Establishing clear roles & responsibilities to support effective management of the contract and supplier relationship;
Supporting creation and execution of mobilisation, transition and exit plans.
Supporting on-time and accurate supplier payment in line with the contracted processes, supporting the provision of operational data and approvals as required;
Managing the contract pipeline, management of data systems and records, facilitating activities in support of procurement activity.
Escalation of contract activities to the Senior Contract Manager where applicable.
Supporting Senior Contract Managers with strategic supplier initiatives.
Leading contract and supplier performance management.
Developing Key Performance Indicators (KPIs) specific to the contract and supplier which align to MoJ strategic objectives;
Become the Justice Digital contract SME for the assigned contracts;
Managing the contract and supplier performance management activity in line with the contractual terms and obligations , including reporting, communication, and the delivery of joint improvement plans with the supplier, where applicable.
Ensuring risks and issues are effectively managed.
Supporting identification and effective management of contract and supplier risk and own mitigating actions as required;
Supporting conflict and issue resolution with suppliers and stakeholders, seeking support from the Senior Contract Manager where appropriate;
Ensuring contingency plans are developed to handle supplier failure (temporary or long-term).
Ensuring compliance with governance, legislative and policy requirements as appropriate.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
Staff have 10% time to dedicate to develop & grow
Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
Wellbeing support including access to the Calm app.
Bike loans up to £2500 and secure bike parking (subject to availability and location)
Season ticket loans, childcare vouchers and eye-care vouchers.
5 days volunteering paid leave.
Some offices may have a subsidised onsite Gym.
Person Specification
Essential
Have strong demonstrable experience of supplier and contract management and/or procurement and commercial management;
In depth knowledge and experience of negotiating with suppliers and stakeholders to achieve satisfactory outcomes;
Experience analysing performance data and identifying value optimisation, service improvement and innovation opportunities;
Hold or have a willingness to work towards gaining a suitable related qualification such as CIPs, World CC (formerly IACCM) or Contract Management Capability Programme accreditation. Continuous development will be encouraged through continuous investment in learning.
Willingness to be assessed against the requirements for BPSS clearance
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a CV and Personal Statement (up to 750 words), which describes how you meet the requirements set out in the Person Specification above.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
Changing & Improving
Communicating & Influencing
Making Effective Decisions
Managing a Quality Service
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on your strong demonstrable experience of supplier and contract management and/or procurement and commercial management will be conducted before the sift.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
