Job Description
Senior Interaction Designer
Location: National*
Closing Date: 23rd July
Interviews: expected w/c 11th August
Grade: 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: please read the T&Cs at the end of the advert, for pay policy)
London: £61,201 - £69,338 (which may include an allowance of up to £2474)
National: £56,532 - £64,048 (which may include an allowance of up to £343
Working pattern: Full time, Part Time, Flexible Working
Contract Type: Permanent
Vacancy number: 7650
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for Senior Interaction Designers here at Justice Digital, to be part of our warm and collaborative Central Digital and Probation Digital family.
These roles align to Senior Interaction Designer from the Government Digital and Data Framework
These are exciting times at Justice Digital, We have a clear vision — to develop a digitally-enabled justice system that’s simpler, faster, better for everyone. We’re looking for talented people who are passionate about this mission and ready for the challenge.
You’ll be welcomed into a thriving design community and into multidisciplinary teams, alongside user researchers, product owners, delivery managers and software developers to deliver world-class, user-centred services.
As well as doing great work, we’re creating a place that’s great to work in. We offer brilliant training opportunities, excellent kit and support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture and a place where your opinion is valued.
Working with the other MoJ Designers, you’ll also be a part of advancing our approach across the department, helping to grow our design culture, and standardising and systemising the way we work to enable better re-use of design components across government..
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
- Analyse and interpret user needs and business objectives in highly complex service areas.
- Produce design concepts that help reimagine how services can be delivered end-to-end.
- Facilitate design workshops and design sprints with the team, senior stakeholders and users.
- Rapidly design and test digital prototypes with users.
- Develop and maintain design standards, ensuring patterns and components are consistent, accessible, and easy to use across our digital products & services.
- Manage mid-level or junior designers.
If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning
- 10% dedicated time to learning and development with a budget of £1000 a year per person
- Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday.
- 5 additional days of leave once you have reached 5 years of service.
- Option to buy or sell annual leave
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm app.
- Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers.
- 5 days volunteering paid leave.
- Free membership to BCS, the Chartered Institute for IT.
- Some offices may have a subsidised onsite Gym.
Person Specification
Essential
- You have a firm grounding and experience in user-centred design, from concept to final delivery. You know how to give direction on which tools, processes or methods to use and how to bring an agile delivery team along with you.
- You can listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. You know how to manage stakeholder expectations, set direction and navigate difficult discussions.
- You are experienced in rapid paper and digital prototyping. You can confidently work with developers and understand security, accessibility, version control and hosting.
- You are a strong team player who knows how to work with and get the best out of a multi-disciplinary agile delivery team
- You know what good end-to-end public services look like and how to design in an inclusive, accessible way.
- You know how to share best practice and can coach others to help them find the best way to achieve outcomes for their team.
Willingness to be assessed against the requirements for BPSS clearance.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a current and relevant CV, including a link to a portfolio showing your relevant work (if you don’t have a portfolio online, please upload it to Google Drive and include a link to it in your CV) and a cover letter (700 words max).
The Cover Letter should outline your experience, against the following points of the essential criteria list above, under ’Person Specification’:
- You have a firm grounding and experience in user-centred design, from concept to final delivery. You know how to give direction on which tools, processes or methods to use and how to bring an agile delivery team along with you.
- You can listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. You know how to manage stakeholder expectations, set direction and navigate difficult discussions.
- You are a strong team player who knows how to work with and get the best out of a multi-disciplinary agile delivery team
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
- Developing self and others
- Working together
- Managing a quality service
- Communicating and influencing
Your application will be reviewed against the Person Specification above by a diverse panel.
Successful candidates who meet the required standard will then be invited to a 1.5 hour panel interview, which may include a task. The task will be given prior to the interview, for candidates to prepare, and will either be a written exercise or 10 minute presentation.
Should we receive a high volume of applications, a pre-sift based on ‘You have a firm grounding and experience in user-centred design, from concept to final delivery’. and collaboration will be conducted prior to the sift.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Terms & Conditions
Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalandrecruitment@justice.gov.uk
