Job Description
Senior Infrastructure Engineer (macOS)
Location: National*
Closing Date: 1st August
Interviews: W/C 18th August (subject to change)
Grade: G7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £61201 - £73875 (which may include an allowance of up to £12674). National: £56532 - £69150 (which may include an allowance of up to £12618).
Working pattern: Full time, part time, flexible working, job share.
Contract Type: Permanent.
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for a Senior Infrastructure Engineer (macOS) here at Justice Digital, to be part of our warm and collaborative End User Compute Services (EUCS) team.
This role aligns against Senior Infrastructure Engineer from the Government Digital and Data Framework.
The EUCS Team design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations.
These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.
We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.
As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
- Assist in supporting and developing a team of Engineers, promoting a culture of best practice and striving to achieve team goals.
- Contribute to the design, building, and operation of modern and user-centric End User Computing (EUC) solutions and services that enable the Ministry of Justice to deliver services across the UK.
- Collaborate with key suppliers to assist in managing EUC infrastructure in various environments, such as cloud, data centres, and organisational sites.
- Maintain a good understanding of the latest standards and practices relevant to the role, sharing acquired knowledge and insights with the team and the MoJ’s Digital community.
- Assist in implementing best practices throughout the development life cycle, focusing on designated product areas.
- Support engineering teams in the implementation of scripting tools or automation solutions to streamline manual processes and improve efficiency.
- Own problems, proactively initiate and monitor actions to investigate patterns, trends and to resolve any blockages.
- Foster effective collaboration with other areas of EUCS and Justice Digital, contributing to shared goals and the delivery of integrated solutions.
The Senior Infrastructure Engineer will work collaboratively with:
- Lead Engineers
- Technical Architecture and Service Operations teams
- 3rd party Service Managers, Project and Technical leads
- Senior Operations Managers within the EUC team
- Key MOJ stakeholders
Please note, you will be required to take part in an on-call rota, sharing the responsibility of providing out of hours engineering cover for major incidents for which an additional allowance is payable.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
- Staff have 10% time to dedicate to develop & grow
- Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm app.
- Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers.
- 5 days volunteering paid leave.
- Some offices may have a subsidised onsite Gym.
Person Specification
Essential
- Technical knowledge of macOS, Jamf Pro, and Microsoft Technologies.
- Some Exposure or use of Microsoft Intune / Microsoft Entra ID.
- Experience with scripting languages such as Bash or Python.
- Experience working within technical teams, serving as SME, and sharing best practices.
- Ability to contribute to the development of the engineering team and promote continuous learning and development.
- Collaboration and partnership skills, with the ability to work as part of a wider technical team.
- Stakeholder management experience.
- Troubleshooting experience.
Willingness to be assessed against the requirements for SC vetting.
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a CV and statement of suitability (of no more than 750 words), which describes how you meet the requirements set out in the Person Specification above. Applicants who do not submit both a CV and a separate statement of suitability will not be invited to attend an interview.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
● Working together
● Developing self and others
● Changing and improving
● Managing a quality service
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on the following criteria will be conducted before the sift -
- Technical knowledge of macOS, Jamf Pro, and Microsoft Technologies.
- Troubleshooting experience.
- Some exposure or use of Microsoft Intune / Microsoft Entra ID.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate, and based on your own experience. Where plagiarism is identified—such as presenting the ideas and experiences of others, or AI-generated content, as your own—applications may be withdrawn. Internal candidates may also be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
