Lead Infrastructure Engineer
Location: National*

Closing Date: Tuesday 23rd July
Interviews: w/c 5th August

Grade: 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: London: £58,847- £66,670. National: £54,358- £61,585.

Please note, you will be required to take part in an on-call rota, sharing the responsibility of providing out of hours engineering cover for major incidents for which an additional allowance is payable.

Working pattern: Full time, Part time, Job share, Flexible Working
Contract Type: Permanent

Vacancy number: 88720

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting a Lead Infrastructure Engineer here at Justice Digital to be part of our warm and collaborative End User Compute Services (EUCS) team.  

This role aligns against Lead End User Computing Engineer from the Government Digital and Data Framework.

The EUCS Team design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations.

These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.

We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.

As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Justice Digital Strategy

Please note: We have a number of roles available therefore, if you are not successful in this campaign, you may be offered a lower grade role. 

Key Responsibilities:

• Lead and develop a team of Engineers within Data Services, instilling best practice and ensuring Service Level Agreements are consistently achieved.
• Design, build and run user-centric, modern EUC solutions and services that enable the Ministry of Justice to deliver services across the UK.
• Work with key suppliers to manage EUC infrastructure in multiple types of environments including cloud, data centres and MoJ sites.
• Demonstrate strong understanding of the most modern standards and practices, sharing with the wider team and Justice Digital community.
• Act as a technical subject matter expert providing advice, knowledge sharing, and technical assistance to other sections of EUCS and Justice Digital.
• Help to define and ensure best system design and solution design in your area.
• Lead engineering teams to implement scripting or tools, to automate current manual processes minimising human effort.
• Own problems, proactively initiate and monitor actions to investigate patterns, trends and to resolve any blockages.
• Work collaboratively with other areas of EUCS and Justice Digital.

The Lead Engineer will work collaboratively with:

• Lead Engineers
• Product Lead
• Technical Architecture and Service Operations teams
• 3^rd party Service Managers, Project and Technical leads
• Senior Operations Managers within the EUC team
• Key MOJ stakeholders 

Please note you will be required to take part in an on-call rota, sharing the responsibility of providing out of hours engineering cover for major incidents for which an allowance is payable.

If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Evidence of experience in File and Data Management across a large Enterprise environment; able to detail specifics relating to Unstructured shared and personal data on platforms such as Share Point and Azure
• Evidence of experience working as a subject matter expert with Technical Expertise across File and Data management, including on premises and cloud native file services.  
• System Design: you know how to select appropriate design standards, methods and tools and ensure they are applied effectively
• Working knowledge; applying relevant industry standards and best practices across the M365 product set.
• Working knowledge to act as a subject matter expert for their own area of technical specialism and be fully conversant with other complementary technologies.
• Skilled in leading and managing technical teams with recent experience delivering outcomes in this role.
• Experience of nurturing and developing an engineering team and champion continuous learning and development.
• Collaboration and partnership skills, with evidence of proven ability to work as part of a wider technical leadership team to deliver outcomes.
• Evidence of stakeholder management skills at all levels.
• Strong troubleshooting experience.

Willingness to be assessed against  the requirements for SC clearance

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms 
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app. 
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

How to Apply

Candidates must submit both a CV and Personal Statement (maximum 750 words) which describe how you meet the requirements set out in the Person Specification above.

Please note applications submitted without a Personal Statement will not be considered.

In Justice Digital, we recruit using a combination of the  Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

●    Leadership

●    Working Together

●    Developing Self and Others

●    Communicating and Influencing

Your application will be reviewed against the Person Specification above by a diverse panel. 

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference. There will be a short technical assessment that will take place online prior to your interview.  Further details of this will be provided to candidates who are successful at sift in due course.

Should we receive a high volume of applications, a pre-sift based on ‘Evidence of experience in File and Data Management across a large Enterprise environment; able to detail specifics relating to Unstructured shared and personal data on platforms such as SharePoint and Azure’ will be conducted before the sift.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact recruitment@digital.justice.gov.uk