Senior Business Analyst 

Location: National*

Closing Date: 13th September

Interviews: 21st and 22nd September

Grade: G7

Salary: London: £58,847-£66,670 (which may include an allowance of up to £4,828). National: £54,358-£61,585 (which may include an allowance of up to £2,517).

Working pattern: Full time, part time, flexible working, job share

Vacancy number: 78435

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found HERE

The Role

We’re recruiting for Senior Business Analysts here at Justice Digital, to be part of our warm and collaborative Technology Services team.

We use cutting-edge agile software development approaches to make rapid but meaningful improvements to public services that live up to the unique challenges of MOJ's responsibility to society.

As a Senior Business Analyst, you will have a good understanding of the enterprise arena and work across multiple services. You will contribute to the development of best practice and lead activities for their community of practice (internally and across government) for over 100,000 Ministry of Justice users across over 800 locations.

The role will be involved in researching and documenting business needs, processes, data and requirements to provide clarity to project teams. It will also work with business stakeholders and product owners to agree pragmatic approaches to change by following a phased incremental delivery of releasable products using a prioritised backlog of functional, non-functional and technical requirements that will adjust as each phase is delivered.

The Senior Business Analyst will work collaboratively with the Product Leads to provide assistance and support to the Service Team and key stakeholders that are responsible for the end-to-end services of the following operational service areas: 

• All Service Owners
• Senior Operations Managers and Product Leads and within the EUC team
• MOJ Technical Architecture and Service Operations teams
• 3^rd party Service Managers, Project and Technical leads
• Key MOJ stakeholders 

To help picture your life at MoJ Justice Digital please take a look at our blog and our Justice Digital Strategy

Please note: We have a number of roles available, if you are not successful in this campaign, you may be offered a lower grade role (SEO).

Key Responsibilities:

• Lead a team of Business Analysts instilling best practice and ensuring KPIs are consistently achieved.
• Work with the business areas and business stakeholders to identify, capture and analyse the existing landscape and future technology requirements, this includes ensuring business requirements are met throughout project cycles.
• Work with the project team to manage the high- and low-level designs. 
• Identify the opportunities and potential risks associated with business changes and reflect in detailed build requirements.
• Identify and recommend the required build, system, process and technology requirements in order to provide appropriate business requirements and inform business cases and the commercial tender process.
• Demonstrate the value of proposals to the business areas through creating and presenting proposals.
• Produce written requirements documentation including reporting on findings to support the commercial tender process, business cases and to present to stakeholders when necessary.
• Ensure test and reporting plans are made and processes are created to evaluate the impact of the changes suggested, including taking responsibility for overseeing and reporting on this evaluation.
• Write user stories with acceptance criteria and maintaining a backlog of work. 

If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!

​​​​​​​Person Specification

Essential Experience 

• Recognised Business Analysis certification such as BCS/ISEB or have attended a formalised Business Analysis course.
• Experience as a Business Analyst in a technology environment is essential.

• Comfortable with project management tools such as: Service Now, JIRA/Confluence/Google Docs/Power BI along with a good understanding of the varying technologies, platforms and operational models.
• Experience in driving requirements workshops to understand the customer business and operational outcomes. 
• Excellent customer facing skills including senior stakeholder management.
• Investigates problems and analyses options for new and existing services whilst providing recommendations to solutions. Works with stakeholders to identify objectives, opportunities, and potential benefits available.
• Analyse current services and processes and identify and implement opportunities to optimise these. Helps to evaluate and establish requirements using relevant techniques such as gap analysis.
• Responsible for elicitation of requirements. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for changes to baseline requirements.

Desirable Experience 

• Can use a wide range of techniques to model situations confidently. Gains the necessary agreement needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues.

• Reports on quality and collects metrics on test cases.

• Understands and can apply the current target operating model to work.

Willingness to be assessed against  the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. 

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning
• 10% dedicated time to learning and development with a budget of £1000 a year per person
• Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 
• 5 additional days of leave once you have reached 5 years of service.
• Option to buy or sell annual leave
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app. 
• Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.
  
  How to Apply
  
  Candidates must submit both a CV and a Cover letter  (max 750 words) which describes how you meet the requirements set out in the Person Specification above.
  
  In Justice Digital, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
  ●    Communicating and influencing
  ●    Making Effective Decisions
  
  Your application will be reviewed against the Person Specification above by a diverse panel. 
  
  Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
  
  Should we receive a high volume of applications, a pre-sift based on your attainment of a recognised Business Analysis certification such as BCS/ISEB or attendance of a formalised Business Analysis course will be conducted prior to the sift.
  
  Terms & Conditions
  Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.
  
  If you have any questions please feel free to contact recruitment@digital.justice.gov.uk