Senior Infrastructure Engineer

Location: National*

Closing Date: 13th September 2023

Interviews: From 26th September 2023 

Grade: 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: £58,847 - £73,875 which may include an allowance of up to £15,028 (London);  £54,358 - £69,150 which may include an allowance of up to £14,792 (National)

Working pattern: Full time, Part time, Flexible Working, Job Share

Contract Type: Permanent

Vacancy number: 78661

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found HERE

The Role

We’re recruiting for Senior Infrastructure Engineers here at Justice Digital, to be part of our warm and collaborative End User Compute Services (EUCS) team within Technology Services.  

The EUCS Team design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations.

These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.

We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.

As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.

Please note, we also have a number of roles available within EUCS.  If you are not successful in this campaign, you may be offered a lower grade role (SEO). 

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Assist in supporting and developing a team of Engineers, promoting a culture of best practices and striving to achieve team goals.
• Contribute to the design, building, and operation of modern and user-centric End User Computing (EUC) solutions and services that enable the Ministry of Justice to deliver services across the UK.
• Collaborate with key suppliers to assist in managing EUC infrastructure in various environments, such as cloud, data centres, and organisational sites.
• Maintain a good understanding of the latest standards and practices relevant to the role, sharing acquired knowledge and insights with the team and the MoJs Digital community.
• Assist in implementing best practices throughout the development life cycle, focusing on designated product areas.
• Support engineering teams in the implementation of scripting tools or automation solutions to streamline manual processes and improve efficiency.

• Own problems, proactively initiate and monitor actions to investigate patterns,  trends and to resolve any blockages.
• Foster effective collaboration with other areas of EUCS and Justice Digital, contributing to shared goals and the delivery of integrated solutions.

The Senior Infrastructure Engineer will work collaboratively with:

• Lead Engineers
• Technical Architecture and Service Operations teams
• 3^rd party Service Managers, Project and Technical leads
• Senior Operations Managers within the EUC team
• Key MOJ stakeholders 

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

**We are recruiting a number of Senior Infrastructure Engineers that are responsible for various aspects of EUCS. If you are interested in joining us you must have experience in one or more of the following capabilities. In your application, please clearly indicate your area of expertise**

• Device and Application Management, including AutoPilot Enrolment, AzureAD Group Configuration, Microsoft MMD Operational Management, Defender for Endpoints and Application packaging.
• Identity Management with experience of Active Directory, AzureAD, Single-Sign on, Multi-Factor Authentication, Windows Hello for Business and Public Key Infrastructure. 
• M365 Management of Teams, Email, Email Archiving and Exchange administration.
• Azure Services: Knowledge of various Azure services and their integration with Azure DevOps, including Azure Compute, Storage, Logic Apps and Azure AD.
• Azure Universal Print Management, Administration of large scale cloud based printing solutions.
• Scripting and Automation, including PowerShell, Azure CLI with an “as Code“ mindset and knowledge such as Terraform, Ansible, ARM templates
• File and data management, including knowledge of SharePoint Online, OneDrive administration and support functions via admin portals, scripting and related tools such as ShareGate, SPMT or other migration capabilities and/or expert knowledge of NetApp administration.
• Azure Virtual Desktop and Windows Virtual Desktop Configuration.
• On-premises Infrastructure and Management, Data, Storage, Virtual Machines and backup.
• Google Enterprise Suite, including Google Docs, Email, File Store and Archiving.
• Power Platform, setup, configuration and support.

Essential

• Strong Technical knowledge of at least one of the capabilities, detailed above**
• Confident in the area of technical specialism and be fully conversant with other complementary technologies.
• Experience in working within technical teams, playing a key role, acting as Subject Matter Expert and sharing best practice.
• The ability to contribute to the development of the engineering team and promote continuous learning and development.
• Excellent collaboration and partnership skills, with a proven ability to work as part of a wider technical team.
• Stakeholder management experience.
• Strong troubleshooting experience.

Willingness to be assessed against  the requirements for SC clearance

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. 

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning, GDS Academy, etc.
• 10% dedicated time to learning and development with a budget of £1000 a year per person
• Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app. 
• Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

How to Apply

Candidates must submit CV and Personal Statement (max. 750 words) which describes how you meet the requirements set out in the Person Specification above. 

Please note, applications submitted without a Personal Statement will not be considered. 

In Justice Digital, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

●    Working Together

●    Developing Self and Others

●    Seeing the Big Picture

●    Changing and Improving

●    Managing a Quality Service

Your application will be reviewed against the Person Specification above by a diverse panel. 

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should you be unsuccessful in the role that you have applied for, but demonstrated the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and potentially offer you the position without the need for a further application.

A reserve list may be held for a period of up to 12 months from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact recruitment@digital.justice.gov.uk