Programme Delivery Manager

Location: National*

Closing Date: Sunday 3rd November

Interviews: w/c 18th November

Grade: 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: London: £58,847- £66,670 (which may include an allowance of up to £4,828).

National: £54,358- £61,585 (which may include an allowance of up to £2,517).

Working pattern: Full Time, Part Time, Flexible Working

Contract Type: Permanent

Vacancy number: TBC

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found HERE

The Role

We’re recruiting for a Programme Delivery Manager here at Justice Digital, to be part of our warm and collaborative End User Computing team.

This role aligns against Senior Delivery Manager from the Government Digital and Data Framework.

The End User Computing team sits within the Technology Services team within Digital and Technology, which is responsible for all infrastructure, end user computing, onsite support and delivery of technology projects. It has responsibility for 95,000 devices and infrastructure across 900+ sites. 

The Programme Delivery Manager will oversee the planning, execution, and successful delivery of the Core Service Programme that align with our strategic goals. This role requires a strategic thinker with strong leadership capabilities, excellent communication skills, and a proven track record in programme management. The Programme Delivery Manager will work closely with cross-functional teams, stakeholders, and senior management to ensure projects are delivered on time, within scope, and within budget. Programme Delivery Manager will be accountable for building, motivating, supporting and facilitating teams as well as removing obstacles and blockers that get in their way. 

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Lead the end-to-end delivery of programmes, ensuring alignment with business objectives and strategic goals.
• Develop and maintain detailed programme plans, schedules, and budgets.
• Coordinate and manage cross-functional teams, ensuring effective collaboration and communication.
• Identify and mitigate risks and issues that could impact programme delivery.
• Monitor programme progress and performance, providing regular status updates to stakeholders and senior management.
• Ensure adherence to programme management methodologies and best practices.
• Manage programme resources, including allocation, performance management, and development.
• Facilitate decision-making processes and resolve conflicts within the programme team.
• Engage with stakeholders to understand their requirements and expectations, ensuring they are met throughout the programme lifecycle.
• Drive continuous improvement in programme delivery processes and practices.

If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms 
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app. 
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

Person Specification

Essential

• Agile and Lean practices- You have deep knowledge of, and lead on, a range of Agile and Lean tools and techniques, with an ability to coach within and outside of the team, represent and be an advocate for these tools and techniques, be innovative and ensure you keep up to date with the latest trends. You have situational awareness of what each in the team and outside is working on and ability to ensure that working practices are iterated to achieve effective delivery.

• Team dynamics and collaboration- You have experience in ensuring the health of the team and can facilitate conflict resolution, accelerating team performance, the team is transparent and that the work is understood externally, create an open and collaborative environment to work in, be flexible, adaptable and have a willingness to learn, recognise how people best work together, facilitating the best team makeup depending on the situation. You have the ability to help teams maintain a focus on delivery whilst being aware of the importance of professional development.

• Maintaining delivery momentum- You have expertise in solving issues and unblocking problems, drives teams and sets the pace, ensuring teams are working towards delivery commitments. You have a proven track record of managing various dependencies across teams, departments or government as a whole.

• Planning- You can use a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping.

• Communicating between the technical and non-technical- You have the ability to communicate effectively across organisational, technical and political boundaries, understanding the context. You are able to advocate and communicate what a team does to create trust and authenticity. Can successfully react and respond to challenges.

• Financial management- You can report on financial delivery, and can monitor cost and budget.

Willingness to be assessed against  the requirements BPSS Clearance.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

How to Apply

Candidates must submit a CV and mandatory Personal Statement which describes how you meet the requirements set out in the Person Specification above.

In Justice Digital, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Leadership
• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

Your application will be reviewed against the Person Specification above by a diverse panel. 

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should you be unsuccessful in the role that you have applied for, but demonstrated the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and potentially offer you the position without the need for a further application.

A reserve list may be held for a period of up to 12 months from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.