Job Description
Senior Business Analyst
Location: National*
Closing Date: 18th April 2026
Interviews: w/c 11th May 2026
Grade: Grade 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £63,343 – £70,725 (which may include an allowance of up to £332)
National: £58,511 – £65,329
Working Pattern: Full-time, Flexible working
Contract Type: Perm
Vacancy number: 16347
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for Senior Business Analysts here at Justice Digital, to be part of our warm and collaborative Business Analysis team. We are recruiting for several vacancies across the business, including roles within Probation Digital, Prisons Digital and the Legal Aid Agency Digital.
This role aligns against Senior Business Analyst from the Government Digital and Data Framework
We’re looking for talented and tenacious Senior Business Analysts to join our team, to support us in creating world-class services in the justice system. We use a mixture of both agile software development and waterfall approaches, to make meaningful improvements to public services, that live up to the unique challenges of MOJ's responsibility to society.
Senior Business Analysts make sure outcomes are aligned with service vision and business strategy, by joining up the dots across multiple delivery teams, while advocating a "just enough" approach to iterative analysis over the perfect artefact. They challenge constructively and act as a critical friend to achieve solutions that are fit for purpose, collaborating and leading effective communication with stakeholders to support design, build and delivery to meet business needs.
A Senior Business Analyst has a good understanding of strategic arenas and leads large or complex projects. Passionate about business analysis, they contribute to the development of best practice and lead activities for their community of practice. They have excellent interpersonal skills and are experienced in working with a diverse range of stakeholders.
They have experience as a coach of others and can support peers and less experienced colleagues to develop their knowledge, confidence and skills.
To help picture your life at MoJ Justice Digital please take a look at our blog.
Key Responsibilities:
Apply and promote business analysis in a functional area or service
Work with stakeholders to understand their perspectives, needs, processes, and constraints to facilitate effective and efficient business process change
Understand the business processes and activities that impact and that are impacted by the product or service whilst developing an understanding of how the product or service aligns with the wider strategy
Own analysis and contribute to the definition of precise problems for investigation
Collaborate with service teams to formulate hypotheses to test in service design phases
Contribute to agile methodologies across functions, setting standards across the function and ensuring these standards and methodologies are followed. Have experience of working in Agile, Waterfall and Hybrid delivery approaches, with the confidence to advise on the most appropriate approach and to coach other Business Analysts in their use.
Work with Service Owners and Delivery Managers to ensure requirements are effectively scoped, split and prioritised
Take responsibility for the quality and accuracy of requirements and user stories for the service
Work in collaboration with multi-disciplinary teams including business and technical colleagues to develop maps of relevant problem spaces and end to end journeys.
Understand and analyse the business domain by developing models to articulate the data needs
Contribute to the definition of success metrics and support mechanisms for monitoring data through the life cycles of services
Take ownership of reviewing the fit of services into existing business context and the identification of business changes required to support the services
Contribute as an experienced practitioner and mentor within the wider Business Analyst community, taking on line management responsibilities for BAs. Additionally, play a significant role in recruitment & performance assessment activities
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
37 hours per week and flexible working options including working from home or working compressed hours.
A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
Staff have 10% time to dedicate to develop & grow.
Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates).
25 days leave (plus bank holidays) and 1 privilege day usually taken around the King’s birthday. 5 additional days of leave once you have reached 5 years of service.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
Wellbeing support including access to the Calm app.
Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT.
Bike loans up to £2500 and secure bike parking (subject to availability and location).
Season ticket loans, childcare vouchers and eye-care vouchers.
5 days volunteering paid leave.
Some offices may have a subsidised onsite Gym.
Person Specification
Essential
Leading analysis within delivery teams – assessed at sift
You can determine and agree how you will contribute within your team’s delivery methodology, such as Scrum or Kanban.
You define the scope of your role within a multidisciplinary team and negotiate delivery priorities with colleagues and stakeholders.
You clearly communicate the value of iterative delivery and early benefits, adapting your approach to ensure analysis supports effective and timely delivery. (Adapting to delivery methodologies)
Developing business analysis capability and people – assessed at sift and interview
You role-model continuous learning and professional development. You identify development needs for individuals and teams and support colleagues to take ownership of their learning.
You ensure development opportunities are inclusive and accessible, encourage knowledge sharing across teams and use learning to improve ways of working and future outcomes. (Developing self and others)
Leading problem analysis and shaping recommendations – assessed via CV pre-sift and interview
You lead the approach to understanding complex problems, their context and root causes.
You set clear goals for analysis work that align with organisational strategy and priorities.
You lead the development and evaluation of multiple options and confidently share, advocate for and gain support for well-evidenced recommendations. (Context, problem and option analysis)
Managing and influencing stakeholder relationships – assessed at interview
You work with delivery teams to build and maintain a shared understanding of stakeholders and their needs.
You help develop and deliver stakeholder communication strategies, resolving issues and managing relationships effectively.
You build long-term, strategic relationships and communicate clearly and regularly with stakeholders, influencing outcomes and maintaining trust. (Stakeholder relationship management)
Analysing digital systems and data – assessed at interview
You lead the analysis of digital systems and the data that supports services to understand how functionality currently works and what improvements are needed.
You develop system and data models and documentation to help teams understand complex services and support decision making.
You assess the impact of potential system changes and communicate these clearly to stakeholders. You work with multidisciplinary teams to identify gaps in functionality and user experience, ensuring analysis informs effective service improvements. (Digital and data systems analysis)
Communicating clearly and influencing with confidence – assessed at interview
You communicate complex issues in a clear, honest and engaging way, adapting your style to meet the needs of different audiences.
You deliver difficult messages with clarity and sensitivity, remain open-minded in discussions and respect diverse views.
You make effective use of different communication methods, including digital channels, and regularly review and improve how you and your team communicate. (Communicating and influencing)
Understanding the wider context and aligning work to strategy – assessed at interview
You maintain a strong understanding of the wider economic, social, political, environmental and technological factors that influence your area of work and ensure analysis and delivery activity remains relevant.
You make sure plans and priorities reflect wider organisational and government objectives, and you communicate effectively with senior leaders to inform and influence future strategy.
You take a cross-government view, bringing together different perspectives and stakeholder needs to develop a rounded understanding of complex issues and support well-aligned decisions. (Seeing the big picture)
Willingness to be assessed against the requirements for SC clearance
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a CV and Personal Statement via our applicant website Jobtrain. The personal statement should be no more than 500 words. Both documents should describe how you meet the requirements for Leading analysis within delivery teams and Developing business analysis capability and people set out in the Person Specification above. Candidates who do not submit both a CV and a separate personal statement will not be invited to attend an interview, and can be rejected on this basis.
Application Guidance
Please access the following link for guidance on how to apply and how to complete a Personal Statement
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
Technical Skills
Adapting to delivery methodologies – at Practitioner level
Digital and data systems analysis – at Practitioner level
Context, problem and option analysis– at Practitioner level
Stakeholder relationship management – at Practitioner level
Behaviours
Communicating & influencing – at Grade 7 and 6 level
Developing self & others – at Grade 7 and 6 level
Seeing the big picture – at Grade 7 and 6 level
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview, which may include a task, held via video conference.
Should we receive a high volume of applications, an initial pre-sift against your CV for evidence of leading business analysis work in complex environments (Context, problem and option analysis) will be conducted before the sift.
Candidates invited to attend an interview will also be required to prepare and deliver a presentation at this stage. Details of what candidates will need to prepare will be provided prior to the interviews commencing.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
