Job Description
PMO-Project Support Officer
Location: National
Closing Date: 21st January 2026
Interviews: w/c 2nd February 2026
Grade: EO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £33,551- £35,564. National: £29,303 - £31,061.
Working pattern: Full-time, part-time, flexible working*, job-share
Contract Type: Permanent
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for three PMO-Project Support Officers here at Justice Digital, to be part of our warm and collaborative Technology Services Delivery (TSD) team. The TSD function is responsible for delivering projects and work packages relating to the deployment of new technology or technology services across the MoJ estate.
The Technology Services Delivery (TSD) Programme Management Office (PMO) is the central hub for supporting and enabling successful project delivery across Technology Services. We provide guidance, standardised processes and consistent governance to ensure all projects are aligned, efficient and effective. Roles can work centrally to provide support across all TSD projects or be embedded, as part of a project team, to provide specialist advice and support day to day delivery.
You will form part of a multi-disciplinary team responsible for the delivery of a range of outcomes in support of the wider Technology Services teams. Our team enhances project understanding and insight, giving leadership clearer visibility of project progress, risks and overall performance. By streamlining project practices and fostering collaboration we help drive better outcomes, save time and optimize resources, contributing to TSD and wider Justice Digital strategic goals.
The role of the PMO/Project Support Officer (PSO) is to provide essential support within a project or the TSD centralised PMO team. The PSO will assist with project planning, monitoring progress, managing documentation and reporting, and ensuring communication flows effectively. The role ensures a smooth an efficient operation by coordinating resources, tracking timelines, and assisting the PMO and project managers in maintaining organisation and governance for successful project delivery.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
- Governance - Assist in the preparation of materials for project boards and working groups, including drafting slide packs, circulating papers, and scheduling meetings. Help track actions and decisions, ensuring they are logged and followed up on.
- Planning and scheduling – Assist with access to appropriate systems to enable effective planning and scheduling.
- Monitoring and reporting – Assist in producing reports and presentations to show the performance of projects and work packages across TSD.
- Stakeholder Management – Assist with communications and stakeholder management by maintaining and updating distribution lists, ensuring accurate contact details for all project stakeholders.
- Knowledge and information management - Responsible for PMO file management using robust version control.
- Risks and issues – Assist with collating risk and issue information across TSD. Organise monthly Senior Leadership Team (SLT) risk reviews producing slide packs and papers to inform the meetings.
- Secretariat and Admin – Provide support in taking and distributing minutes as required. Manage the shared PMO mailbox actioning or escalating emails as required.
- Continuous improvement – for example this could be to identify new ways of working, tools, or data analytics to improve the effective delivery of PMO services.
If this feels like an exciting challenge, something you are enthusiastic about, and you want to join our team please read on and apply!
*The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
- Staff have 10% time to dedicate to develop & grow
- Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm app.
- Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers.
- 5 days volunteering paid leave.
- Some offices may have a subsidised onsite Gym.
Person Specification
- An entry level understanding of Project Management
- Highly organised, self-motivated and able to deliver at pace (particularly in project work)
- Strong communication, both verbally and in writing, at all levels
- Demonstrable experience of building effective working relationships both inside and outside of the organisation.
- IT literate with good working knowledge of the Microsoft suite and other tools such as Microsoft Project/Project Planning Tool.
- Prior experience in a fast paced support or administrative role; for example project support officer, executive assistant, PA, office manager.
Willingness to be assessed against the requirements for BPSS clearance
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a CV (no more than 2 pages) and Personal Statement. Your Personal Statement (no more than 750 words) should highlight your relevant experience and skills, supported by clear examples of work you have undertaken. It must address the following 5 criteria, listed within the Person Specification. Please structure your response using a separate paragraph for each:
- An entry level understanding of Project Management.
- Highly organised, self-motivated and able to deliver at pace.
- Demonstrable experience of building effective working relationships both inside and outside of the organisation.
- IT literate with good working knowledge of the Microsoft suite and other tools such as Microsoft Project/Project Planning Tool.
- Prior experience in a fast-paced support or administrative role; for example, project support officer, executive assistant, PA, office manager.
(*Personal Statements which have not adhered to the application process, of providing examples to the 5 points above may be rejected at sift):
Application Guidance
Please access the following link for guidance on how to apply and how to complete a Personal Statement.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
- Delivering at Pace
- Working together
- Communicating and influencing
- Managing a quality service
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on the following criteria will be conducted before the sift:
- An entry level understanding of Project Management.
- Highly organised, self-motivated and able to deliver at pace.
- Demonstrable experience of building effective working relationships both inside and outside of the organisation.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
