Job Description
Product Manager
Location: National
Closing Date: 22nd February 2026
Interviews: w/c 9th March 2026
Grade: Grade 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £63,343 – £70,725
National: £58,511 – £65,329
Working pattern: Full-time/Part-time/Flexible
Contract Type: Permanent
Vacancy number: 14640
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for Product Managers here at Justice Digital, to be part of our warm and collaborative teams in our Legal Aid Agency and Prisons Digital teams.
This role aligns against Product Manager from the Government Digital and Data Framework
Millions of people every year interact with MoJ services, and here at Justice Digital we play an important role in making the experience of all our users simpler, faster, and better.
We have a clear vision - to deliver a world class justice system that works for all - and we’re looking for talented people to help us achieve it. Our MoJ strategy sets out our core priorities, this includes putting data at the core of our decisions and users at the heart of our services.
We are ambitious, and we need great product people to help us achieve the ambitions we have set out in our 2025 vision, delivering great outcomes through digital products. We’re looking for talented, enthusiastic and passionate individuals who are excited by the challenge of designing digital public services and providing our staff with technology at least as good as they have at home.
We need Product Managers to be a part of our highly collaborative and creative teams here at Justice Digital. There are various opportunities across a range of teams that are already delivering and developing great products and services across a diverse portfolio of work.
In the Legal Aid Agency, we help the most vulnerable people in society to get access to legal representation. LAA digital works to improve access to legal representation and enable reliable and swift payments to providers of legal aid. We aim to support the future of legal aid with sustainable, user-centred services such as Check if you can get legal aid.
Your goal is to contribute to solving complex and often challenging problems. It’s an exciting and challenging time right now, you can make a considerable difference, help us to achieve great outcomes and be a part of our vibrant product community.
As well as doing great work, we’re creating a place that’s great to work in. We offer brilliant training opportunities, access to great professional networks and support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture and a place where your opinion is valued.
To help picture your life at MoJ Justice Digital please look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
Becoming experienced in all aspects of Product Management. Is the subject matter expert/owner of a single product/problem space and has a good understanding of product life cycle, being able to work independently in any phase of product delivery.
Working with the business to understand their business and user problems. Championing users’ needs, determining the changes needed & defining scope; presenting evidence-based decisions and escalating issues only when necessary
Ensuring that products are of a high quality, providing direction and prioritising the work for the product team. This includes the development and continual improvement (of one or more products), supporting the transition to live operational running and releasing solutions that provide early value whenever possible.
Defining a product level strategy to support Senior/Lead Product Managers on overall strategic direction. Being fully aware of the strategic direction that impacts your product, working alongside colleagues to ensure your deliveries align to strategy.
Engaging in self-development of self and others. May line manage an APM, has a mentor or is a mentor to an APM/less experienced PM.
Engaging and communicating effectively with all colleagues and stakeholders e.g. business areas, external stakeholders, across cross functional team(s) and MoJ teams. Interacts with x-Gov product activity. Is actively engaged in the MoJ Product Community.
Executing agreed policies, pro-actively engaging with Policy colleagues/stakeholders to ensure that product meets the policy intent. Influencing operational level policy change. Know the political landscape so you can answer questions/know what is needed.
You will be at the core of our thriving Product community here, helping it to continually grow and succeed, playing an integral role in demonstrating your professional capability to enable others.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
Staff have 10% time to dedicate to develop & grow
Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
Wellbeing support including access to the Calm app.
Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT
Bike loans up to £2500 and secure bike parking (subject to availability and location)
Season ticket loans, childcare vouchers and eye-care vouchers.
5 days volunteering paid leave.
Some offices may have a subsidised onsite Gym.
Person Specification
Essential
Lifecycle management: You understand the different phases of the product lifecycle and the impact these have on product strategy. You’ll be at least working level in this skill, with expertise in supporting the movement of a product or service from one stage of the product lifecycle to another.
Product management: You understand the core principles of product management and how they apply in a delivery environment. You’ll be at practitioner level in this skill, with experience working collaboratively to investigate and validate value, creating and maintaining a prioritised roadmap, managing uncertainty and scope to meet key deadlines, applying a range of product management methods, and sharing your work openly.
Applying user‑centred insights: You understand the importance of user‑centred design in shaping products and services. You’ll be at practitioner level in this skill, with experience using user insights to represent users in decision‑making, advocating for inclusive research, agreeing priorities based on user needs, and working with others to select appropriate tools to generate actionable insight.
Stakeholder relationship management: You understand how effective stakeholder relationships support successful delivery. You’ll be at practitioner level in this skill, with experience working with teams to understand stakeholder needs, develop and deliver communication strategies, resolve issues, influence appropriately, and build long‑term, trusted relationships through clear and regular communication.
Agile and lean practices: You understand agile and lean delivery principles and how to apply them in different contexts. You’ll be at practitioner level in this skill, with experience selecting and adapting delivery approaches, encouraging experimentation and reflective practice, supporting teams to measure and evaluate outcomes, and continuously improving ways of working.
Willingness to be assessed against the requirements for SC clearance
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a copy of their CV and Statement of Suitability (500 words max) which describes how you meet the requirements set out in the Person Specification above.
Application Guidance
Please access the following link for guidance on how to apply and how to complete a Personal Statement
In Justice Digital, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
Seeing the big picture
Making effective decisions
Communicating and influencing
Working together
Changing and improving
Your application will be reviewed against the Person Specification above by a diverse panel.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview, which may include a task, held via video conference.
Should you be unsuccessful in the role that you have applied for but demonstrated the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and potentially offer you the position without the need for a further application.
A reserve list may be held for a period of up to 12 months from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
