Interaction Designer

Interaction Designer

Location: National*

Closing Date: 1st March 2026

Interviews: W/C 16th March 2026

Grade: SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: please see Terms & conditions for more information.

National: £42,914 - £46,182

London: £49,325 - £53,081

Working pattern: Full time, Part time, flexible working

Vacancy number: 14878

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP.

The role

We're recruiting Interaction Designers here at Justice Digital to be part of our highly collaborative, friendly teams in:

• Prisons Digital
• Probation Digital
• Office of the Public Guardian (OPG)

This role aligns against Interaction designer - Government Digital and Data Profession Capability Framework from the Government Digital and Data Framework

There's a thread linking our work at the Ministry of Justice. It's to transform the experiences of people who need and rely on our services people who need and use our services. This is an opportunity for you to make a meaningful contribution to our design community and help us do that.

You will be welcomed into a thriving design community and multidisciplinary teams. You will work alongside user researchers, product managers, software developers, and others to deliver world -class, user -centred services.

In addition to doing great work, we're creating a great place to work. We offer brilliant training opportunities, excellent kits, and support from expert colleagues. You'll also find flexible working, an inclusive culture, and a place where your opinion is valued. We strive to create an environment where everyone feels welcomed and valued.

To help picture your life at MoJ Justice Digital ,please take a look at our blog and our Digital and Technology strategy 2025.

Key responsibilities

• Understand user needs and business objectives in highly complex service areas

• Develop design concepts that help reimagine how services can be delivered end-to-end

• Rapidly design and test digital prototypes with users

• Make design decisions in collaboration with the product team, senior stakeholders, and users

• Contribute to design standards and a design system, ensuring patterns and components are consistent, accessible, and easy to use

• Contribute to our Interaction Design Community of Practice

If this sounds like an exciting challenge or something you are enthusiastic about, and you want to join our team, please read on and apply.

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours

• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms

• Staff have 10% time to dedicate to develop & grow

• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)

• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday, plus 5 additional days of leave once you have reached 5 years of service

• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

• Wellbeing support including access to the Calm app

• Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT

• Bike loans up to £2500 and secure bike parking (subject to availability and location)

• Season ticket loans, childcare vouchers and eye-care vouchers

• 5 days volunteering paid leave

• Some offices may have a subsidised onsite gym

Person specification

Essential Criteria

• You have experience as a Designer; you have a grounding in user-centred design, from concept to final delivery. You know which tools, processes or methods to use and how to bring an agile delivery team along with you.

• You can listen to the needs of technical and business stakeholders and interpret them clearly for both audiences. You also know how to manage stakeholder expectations and navigate difficult discussions.

• You can create high quality, compelling design concepts and artefacts.

• You are experienced in digital prototyping, for example in Figma or in HTML and CSS.

• You know what good public services look like and how to design them in an inclusive, accessible way.

• You are a strong team player who knows how to work with and get the best out of a multidisciplinary delivery team.

Willingness to be assessed against the requirements for BPSS clearance

We welcome the unique contribution diverse applicants bring, and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

How to apply

Candidates must submit a current and relevant CV and a statement of suitability (word count: 750). Your statement of suitability will not be read beyond the first 750 words. Failure to provide either of these documents will result in a rejection of your application. Please feel free to share your up-to-date portfolio of work by including the full link with access on your CV – please note this is not assessed.

Sifting and assessment overview

Should we receive a high volume of applications, we will carry out a pre-sift on the lead requirements:

• You have experience as a Designer; you have a grounding in user-centred design, from concept to final delivery. You know which tools, processes or methods to use and how to bring an agile delivery team along with you. (250 words)

The statement of suitability should outline your experience and its relevance to the criteria outlined below:

• You have experience as a Designer; you have a grounding in user-centred design, from concept to final delivery. You know which tools, processes or methods to use and how to bring an agile delivery team along with you. (250 words)

• You can listen to the needs of technical and business stakeholders and interpret them clearly for both audiences. You also know how to manage stakeholder expectations and navigate difficult discussions (250 words)

• You are experienced in digital prototyping. You can confidently work with developers and understand security, accessibility, version control and hosting. (250 words)

Candidates who are successful at sift stage will be invited to an interview lasting up to 1.5 hours with a panel of 3 people which will include a short task.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Communicating and Influencing

• Working together

• Managing a quality service

• Changing and improving

Should you be unsuccessful in the role you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing further application.

A reserve list may be held for up to 12 months, after which further appointments may be made.

Use of artificial intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk