Senior Delivery Manager

Location: National*

Closing Date: 9th July

Interviews: w/c 13^th July

Grade: Grade 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**

National: £58,511-£65,329

London: £63,343- £71,057 (which may include an allowance up to £332)

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 2

Vacancy number: 18966

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

We’re recruiting for Senior Delivery Managers here at Justice Digital, Data and Science to be part of our warm and collaborative team Legal Aid

This role aligns against Product and Delivery, Senior Delivery Manager from the Government Digital and Data Framework

The Senior Delivery Manager role sits within Justice Digital’s delivery profession and is responsible for enabling the effective delivery of complex, high-risk digital services and products.

Senior Delivery Managers provide leadership and support to multiple delivery teams, manage risks and dependencies, and help teams maintain focus and momentum. You will be responsible for building team capability, promoting agile practices, and influencing senior stakeholders to create a culture of continuous improvement.

You’ll also be an active member of Justice Digital’s delivery management community contributing through mentoring, coaching, and sharing expertise.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Benefits

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

As a Senior Delivery Manager at Justice Digital, you will:

• Lead delivery of complex or high-risk products and services with confidence.
• Build and support high-performing teams that are motivated, inclusive and user-centred.
• Coach and line manage delivery managers and support capability building across the profession.
• Manage dependencies and unblock delivery risks across teams, departments or portfolios.
• Promote agile and lean practices and help teams adopt the most appropriate tools and techniques.
• Communicate effectively with stakeholders across technical and non-technical boundaries.
• Influence decisions and lead change that improves delivery outcomes.
• Take responsibility for complex relationships with contracted suppliers.
• Advocate for professional development and contribute to the wider delivery community.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Agile and Lean Practices – You have deep knowledge and experience of working with a range of Agile and Lean tools and techniques, with an ability to coach within and outside of the team. You are a recognised expert who advocates these approaches, continuously reflecting and challenging teams. You should be able to provide evidence of applying these practices in a digital environment.
• Planning – You are able to lead a continual planning process in a very complex environment. You identify dependencies in plans across services and coordinate delivery, managing relationships between different people within and across teams. You coach other teams as the central point of expertise and maintain the cadence of delivery.
• Maintaining Delivery Momentum – You have a proven track record of actively addressing the most complicated risks and identifying innovative ways to unblock issues, managing dependencies across teams, departments or government as a whole, as well as driving teams and setting the pace, and ensuring teams are working towards delivery commitments.
• Making the Process Work – Demonstrable ability to focus on the outcome, challenge and improve disproportionate organisational processes where it impacts the pace of the team. Able to identify what works best for the team and when to utilise certain processes. Understands that all steps in a process must add value. Able to influence and make positive changes to the organisation.
• Leadership – Promote diversity, inclusion and equality of opportunity, respecting difference and external experience. Welcome and respond to views and challenges from others, despite any conflicting pressures to ignore or give in to them. Stand by, promote or defend your own and your team’s actions and decisions where needed seek out shared interests beyond your own area of responsibility, understanding the extent of the impact actions have on the organisation. Inspire and motivate teams to be fully engaged in their work and dedicated to their role.
• Making Effective Decisions – Clarify your own understanding and stakeholder needs and expectations, before making decisions. Ensure decision making happens at the right level, not allowing unnecessary bureaucracy to hinder delivery. Encourage both innovative suggestions and challenge from others, to inform decision making. Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications. Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence. Make decisions confidently even when details are unclear or if they prove to be unpopular.

Willingness to be assessed against the requirements for SC clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from National: £58,511-£65,329 London: £63,343- £70,725

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.
• Candidates may also be eligible for a non‑pensionable Government Digital & Data Allowance of up to £332 per year (London) or This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn.

The final offer will reflect the skills and experience you demonstrate during the assessment process.

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert. Your CV should be no more than 2 pages. Additional pages will not be read.
• A Personal Statement (no more than 750 words) which should outline your experience and skills in a digital environment, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.
• Agile and Lean Practices – You have deep knowledge and experience of working with a range of Agile and Lean tools and techniques, with an ability to coach within and outside of the team. You are a recognised expert who advocates these approaches, continuously reflecting and challenging teams. You should be able to provide evidence of applying these practices in a digital environment.
• Maintaining Delivery Momentum – You have a proven track record of actively addressing the most complicated risks and identifying innovative ways to unblock issues, managing dependencies across teams, departments or government as a whole, as well as driving teams and setting the pace, and ensuring teams are working towards delivery commitments.
• Making the Process Work – Demonstrable ability to focus on the outcome, challenge and improve disproportionate organisational processes where it impacts the pace of the team. Able to identify what works best for the team and when to utilise certain processes. Understands that all steps in a process must add value. Able to influence and make positive changes to the organisation.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on application of Agile and Lean practices in a digital environment] will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience, and the following Behaviours:

• Agile and Lean practices
• Planning
• Maintaining Delivery Momentum
• Making The Process Work
• Leadership
• Making Effective Decisions

As part of your interview, you will be asked to deliver a presentation that assesses your technical capability, experience and/or behaviour. Further details will be provided if successful at sift.

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Leadership criteria will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk