People Operations Associate

People Operations Associate

Location: National*

Closing Date: 27 July 2026

Interviews: From 06 August 2026

Grade: HEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**: London: £40,014 - £42,859; National: £35,335 - £37,847

Working pattern: Full-time, Part-time, Flexible working, Job share

Contract Type: Permanent

Number of vacancies: 1

Vacancy number: 19885

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

We’re recruiting for a People Operations Associate here at Justice Digital, Data and Science to be part of our warm and collaborative People Operations team.

The People Operations and Workforce Data Service team consists of two sub-teams: a People Operations Team, where this role sits, and the Workforce Data Service (WFDS).

The People Operations team is dedicated to driving key business objectives, with current focus areas that will evolve and grow in alignment with our changing goals.

The team consists of a People Operations Lead, an Implementation Manager, a People Operations Manager and a People Operations Associate. In this role, you will report directly to the People Operations Lead, supporting the planning and execution of the team’s vision, goals, and roadmap.

We’re looking for a collaborative, flexible, and proactive team player. In return, you’ll join a supportive and dynamic team that values your expertise and ideas and will encourage your continuous growth and improvement.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.

• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.

• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

• Employees are allocated 10% of their working time for personal and professional development.

• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.

• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

• Work closely with the People Operations Lead, Managers and Associate to deliver on team objectives and projects.

• Support the planning and implementation of organisational and transformation projects.

• Support the implementation of new tools, systems, and process changes.

• Contribute to the achievement of team objectives by providing guidance and advice to managers ensuring an effective and timely resolution.

• Support the evaluation and understanding of organisational culture, helping to identify whether employees feel supported, valued, and engaged.

• Develop professional relationships with a range of stakeholders to promote effective collaboration.

• Build and maintain effective team relationships by supporting colleagues, contributing to decision making, and proactively solving problems.

• Maintain the team’s communication plans, drafting and issuing communications.

• Assist with preparing reports, action plans and project plans by analysing data and information collated by the team to show findings.

• Support the preparation of dashboards and insights to inform decision-making.

• Attend meetings to take notes, track actions and prepare summaries.

• Oversee the People Operations functional mailbox.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

• Experience demonstrating professionalism and ability to handle sensitive and confidential information with discretion

• Good IT skills, including experience using Microsoft 365

• Delivering at Pace

• Changing & Improving

• Communicating & Influencing

• Making Effective Decisions

• Working Together

Willingness to be assessed against the requirements for BPSS clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is: London: £40,014 - £42,859; National: £35,335 - £37,847

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.

• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.

• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.

• A Behaviour Statement which specifically outlines your demonstration of the three behaviours listed below. It should outline your experience and skills, giving clear examples of work undertaken. This Behaviour Statement should be no more than 750 words, with a separate paragraph for each behaviour (250 words each):

• Changing & Improving

• Communicating & Influencing

• Working Together

A diverse sift panel will review the information in your CV and Behaviour Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Behaviour Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on the 'Working Together’ behaviour will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience and Behaviours:

• Experience demonstrating professionalism and ability to handle sensitive and confidential information with discretion

• Good IT skills, including experience using Microsoft 365

• Delivering at Pace

• Changing & Improving

• Communicating & Influencing

• Making Effective Decisions

• Working Together

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the ‘experience demonstrating professionalism and ability to handle sensitive and confidential information with discretion’ will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk