Job Description
Interaction Designer
Location: National*
Closing Date: 30th August 2026
Interviews: W/C 14th September
Grade: SEO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary**:
National: £42,914 - £46,182
London: £49,325 - £53,081
Working pattern: Full-time, Part-time, Flexible working
Contract Type: Permanent
Number of vacancies: 3
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.
The Role
We’re recruiting for Interaction Designers here at Justice Digital, Data and Science to be part of our warm and collaborative Prisons Digital team.
This role aligns against Interaction designer - Government Digital and Data Profession Capability Framework from the Government Digital and Data Framework
Our work as interaction designers at the Ministry of Justice is to transform the experiences of people who rely on our services, often at critical times in their lives. This is an opportunity for you to make a difference to people’s lives through design, to make a meaningful contribution to our design community and in turn the wider world of public service design.
You will be welcomed into a thriving design community and multidisciplinary teams. You will work alongside user researchers, product managers, software developers, and others to deliver world class, user centred services.
In addition to doing great work, we're creating a great place to work. We offer brilliant training opportunities, excellent kit, and support from expert colleagues. You'll also find flexible working, an inclusive culture, and a place where your opinion is valued. We strive to create an environment where everyone feels welcomed and valued.
You’ll receive a range of excellent benefits when you join our department, including:
A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
Employees are allocated 10% of their working time for personal and professional development.
A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.
Key Responsibilities:
Understand user needs and business objectives in highly complex service areas
Develop design concepts that help reimagine how services can be delivered end-to-end
Rapidly design and test digital prototypes with users
Make design decisions in collaboration with the product team, senior stakeholders, and users
Contribute to design standards and a design system, ensuring patterns and components are consistent, accessible, and easy to use
Contribute to our Interaction Design and User Centred Design Communities of Practice
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
You have experience as a designer; you have a grounding in user-centred design, from concept to final delivery. You know which design tools and methods to use and how to bring an agile delivery team along with you.
You can create high quality, compelling design concepts and artefacts.
You are experienced in digital prototyping, for example in Figma or in HTML and CSS.
You know how to design digital services in an inclusive and accessible way.
You can listen to and interpret the needs of service users, technical and business stakeholders.
You are a strong team player who enjoys working with and getting the best out of a multidisciplinary delivery team.
Willingness to be assessed against the requirements for BPSS clearance.
We welcome the unique contribution diverse applicants bring, and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Salary Information**
Base salary for this role is from National: £42,914 - £46,182 and London: £49,325 - £53,081
New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.
How to Apply
In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process.
Stage 1 - Application and sift:
To apply for this position, you must submit the following as part of your application:
A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert. You are encouraged to share a link to your portfolio on your CV – please note this is not assessed.
A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.
Design experience: You have experience as a designer; you have a grounding in user-centred design, from concept to final delivery. You know which design tools and methods to use and how to bring an agile delivery team along with you.
Prototyping: You are experienced in digital design prototyping, for example in Figma or in HTML and CSS.
Inclusive design: You know how to design digital services in an inclusive and accessible way.
A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.
Should we receive a high volume of applications, a pre-sift based on 'You have experience as a designer; you have a grounding in user-centred design, from concept to final delivery'. You know which design tools and methods to use and how to bring an agile delivery team along with you' will be conducted before the sift.
Please access the following link for guidance on how to apply - Application Guidance
Stage 2 - Interviews:
Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience, Technical and the following Behaviours:
Communicating and Influencing
Changing and Improving
Managing a Quality Service
Working Together
As part of your interview, you will be asked to deliver a presentation that assesses your technical capability. Further details will be provided if successful at sift.
Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Communicating and Influencing behaviour will be applied as the primary lead criterion to determine the final merit order.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
