Recruitment Operations Advisor

Recruitment Operations Advisor

Location: National*

Closing Date: 15 October 2026

Interviews: From 20 October 2026

Grade: EO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**: London: £33,551 - £35,564; National: £29,303 - £31,061

Working pattern: Full-time, Part-time, Flexible working, Job share

Contract Type: One-Year Fixed Term Appointment*** (with the potential for the roles to become permanent - subject to review)’.

Number of vacancies: 1

Vacancy number: 22892

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

* * *For existing Civil Servants - This role is offered as a detached duty/loan subject to approval from your home department. Successful applicants who do not have agreement from their home department to return at the conclusion of this role may be subject to MoJ's redeployment and redundancy procedures.

The Role

We’re recruiting for a Recruitment Operations Advisor here at Justice Digital, Data and Science to be part of our warm and collaborative Recruitment Operations team.

This role is responsible for delivering a high-quality onboarding and induction experience for new starters, ensuring they feel welcomed, informed, and supported throughout their induction journey.

Working within a collaborative squad model, the postholder supports recruiters and other stakeholders by managing onboarding and induction processes, maintaining accurate records and providing responsive communication. The role contributes to a seamless candidate experience and supports continuous improvement across recruitment operations.

This position is ideal for individuals looking to build a career in recruitment or employee experience, with opportunities to contribute to change projects and work closely with cross-functional teams.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.

• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.

• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

• Employees are allocated 10% of their working time for personal and professional development.

• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.

• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

• Manage a complex onboarding caseload of up to 40 candidates at any one time, coordinating activity across candidates, hiring managers and third-party suppliers to ensure a smooth, timely and positive journey from offer to start date.

• Juggling multiple priorities in a fast-paced setting without compromising on service excellence.

• Communicate with candidates via phone and email, responding to queries in a friendly and timely manner.

• Maintain accurate onboarding and induction records and activity logs to support recruiters and hiring managers.

• Coordinate complex onboarding processes involving multiple stakeholders and external providers, rather than solely undertaking transactional recruitment administration.

• Collaborate with candidates, hiring managers, interview panels and central functions to coordinate onboarding and induction activities.

• Monitor team mailbox and communication channels (e.g. Slack, Teams), responding to or escalating queries as appropriate.

• Handle sensitive information and personal data with discretion and confidentiality.

• Support the organisation of team retrospectives, meetings, and events.

• Contribute to change and improvement initiatives within the recruitment operations team.

• Work flexibly across squads and with other Advisors to ensure consistent service delivery.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Experience coordinating candidate onboarding and induction processes, building effective relationships with candidates, hiring managers and external providers to deliver a positive and efficient onboarding and induction experience.

• Experience using a range of systems and applications, such as HR platforms, applicant tracking systems (ATS), and spreadsheets.

• Experience of prioritising work and managing a number of different priorities at any one time

• Experience working as part of a team to deliver a great service and shared objectives

Willingness to be assessed against the requirements for BPSS clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is: London: £33,551 - £35,564; National: £29,303 - £31,061

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.

• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.

• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

How to Apply

In Justice Digital, Data and Science, we recruit using the Success Profiles Frameworks. We shall assess a combination of your Experience and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.

• A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the three criteria listed below, using a separate paragraph for each.

• Experience coordinating candidate onboarding and induction processes, building effective relationships with candidates, hiring managers and external providers to deliver a positive and efficient onboarding and induction experience.

• Experience using a range of systems and applications, such as HR platforms, applicant tracking systems (ATS), and spreadsheets.

• Delivering at Pace

Applications that do not adhere to the above instructions will be rejected.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on experience supporting candidates through onboarding and induction processes will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience and the following Behaviours:

• Delivering at Pace

• Communicating & Influencing

• Managing a Quality Service

• Working Together

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the ‘experience coordinating candidate onboarding and induction processes, building effective relationships with candidates, hiring managers and external providers to deliver a positive and efficient onboarding and induction experience’ will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk