Senior Product Manager

Location: National*

Closing Date: 8 June

Interviews: w/c 22 June

Grade: Grade 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary** (for more details, see below):

London: £63,343 - £70,725 (which may include an allowance of up to £332)

National: £58,511 - £65,329

Working pattern: Full-time/Part-time/Flexible working

Contract Type: Permanent

Number of vacancies: 1

Vacancy number: 17891

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

We’re recruiting for a Senior Product Manager here at Justice Digital, Data and Science, to be part of our warm and collaborative Data Platform Services team.

This role aligns against Senior Product Manager from the Government Digital and Data Framework

As a Senior Product Manager in the Data Platform Services team, you will be joining a multidisciplinary team of approximately 40 digital & data professionals that develop and support a suite of data-centric products.

These services support the MOJ’s data strategy and its ambition to become a truly data-led organisation by providing the critical infrastructure for 600+ data & analytical staff, enabling them to securely access, analyse, and explore data from across the department.

This is a specialised role for which previous experience of working in a data-centric role or with other data professionals is highly desired.

You will line manage Product Managers who are working on similar products and will be able to guide them and develop their potential based on your experience with data-centric products and services.

Millions of people every year interact with MoJ services and here at Justice Digital, Data and Science we play an important role in making the experience of all of our users simpler, faster, and better.

We have a clear vision - to deliver a world class justice system that works for all - and we’re looking for talented people to help us achieve it. Our MoJ strategy sets out our core priorities, this includes putting data at the core of our decisions and users at the heart of our services.

We are ambitious, and we need great product people to help us achieve the ambitions we have set out in our 2025 vision, delivering great outcomes through digital products. We’re looking for talented, enthusiastic and passionate individuals who are excited by the challenge of designing digital public services and providing our staff with technology at least as good as they have at home.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities

• The SPM has deep knowledge of Product Management techniques and is developing expert skills. Is experienced in overseeing multiple products and has a proven track record of managing products through the different stages of the product life cycle (products taken to beta/live). Ensuring quality/value of the work of Product Managers and the rest of the delivery team.
• Works with data professionals (data analysts/engineers/scientists) across the department to develop and improve our products in support of the organisation's data strategy.
• Leading the assurance of scope, providing direction to meet user needs for multiple products & channels, aligned with strategy. Champions the user needs with senior stakeholders, influencing and challenging Policy in relation to changes within the Product/service, to enable user requirements to be met.
• Being an active and visible leader, ensuring the scope and direction of the development and continual improvement of several products aligns with strategies (e.g. Govt, business etc) in delivery, acting as the escalation point (when needed), taking action to resolve any issues that delay delivery.
• Being an active and visible leader, supporting the PMs and working with the Lead PM in defining product strategy for all of their products, actively influencing and challenging strategy & stakeholders to enable user needs to be met.
• Leading by example, actively promoting and engaging in self-development; coaching and mentoring their product people and investing in their development to ensure they reach their full potential.
• Collaborating & partnering within the PM community, wider delivery team & MoJ colleagues, bringing them into the product vision, leveraging existing relationships to best effect; presenting difficult decisions/scenarios for decisions. Interacts with x-Gov product activity.
• Defining user journeys (where relevant) and the direction of user research, translating relevant findings with the team and sharing insight with the Product community.
• Ensuring that all products meet policy intent, acting as an advocate for the digital transformation of services and influencing policy change, within and outside of MoJ. Know the political landscape so you can answer questions/know what is needed, explain constraints or challenge them.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential:

• Product management: You can set the strategy and vision for your products, collaborating with others create a prioritised roadmap for your products and use it to discuss product strategy at all levels plan prioritised work across multiple teams, minimising dependencies and risks support multiple teams in delivering quality outcomes in the right way coach and mentor others in product management.
• Working with data professionals: You understand the value of collaborating with data analysts, engineers and scientists to shape and improve products. You’ll be at practitioner level in this skill, with experience working cross-functionally to define data requirements, translating analytical insights into product decisions, and contributing to the development of products that align with and support organisational data strategy.
• Strategic ownership: You can ensure that the vision and strategy deliver the intended benefits and policy intent, and use evidence to challenge this when needed work with stakeholders to get agreement on the strategic approach, build trust and adapt based on feedback proactively review and iterate the strategy based on user and organisation insights.
• Applying user-centred insights: You can use user insights to represent users in internal discussions advocate for research to be completed with all types of users of the product or service use user needs to agree the work that needs to be done and determine priorities with the team work with others to understand and recommend tools to get the appropriate user insight.
• Managing product outcomes: You can lead product teams to create effective methods for measuring product outcomes advocate for data-driven decision making help others prioritise to make better choices use data to drive continuous improvement, increasing quality and user experience identify opportunities to share and connect product data.
• Stakeholder relationship management: You can work with the team to develop and maintain an understanding of stakeholders work with the team to develop and implement stakeholder communications strategies identify and resolve issues, influence stakeholders and manage relationships effectively build long-term strategic relationships and communicate clearly and regularly with stakeholders.

Willingness to be assessed against the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from £58,511 to £65,329 (National) or £63,343 to £70,725 (London).

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.
• Candidates may also be eligible for a non‑pensionable Government Digital & Data Allowance of up to £332 per year (London). This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn.

The final offer will reflect the skills and experience you demonstrate during the assessment process.

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
• A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 4 criteria listed below, using a separate paragraph for each.
• Product Management.
• Working with data professionals.
• Strategic ownership.
• Managing product outcomes.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on “Managing product outcomes” will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience, Technical and the following Behaviours:

• Changing and Improving
• Leadership
• Making effective decisions

As part of your interview, you will be asked to deliver a presentation that assesses your technical capability. Further details will be provided if successful at sift.

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Leadership behaviour will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk