Diary Manager

Location: National*

Closing Date: 8^th September 2026

Interviews: 21^st September onwards

Grade: EO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**: London: £33,551 - £35,564

National: £29,303 - £31,061

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 1

Vacancy number: 21435

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

We’re recruiting for a Diary Manager here at Justice Digital, Data and Science to be part of our warm and collaborative central digital team.

The Cross Justice, Victims and Vulnerability team works across the Ministry of Justice and wider justice system to improve outcomes for victims, vulnerable people and those who interact with justice services. We bring together policy, operational delivery, analysis and stakeholder engagement to drive reform across a complex and high-profile portfolio.

Our work spans multiple parts of the justice system and requires close collaboration with agencies, operational partners and other government departments. We focus on ensuring that services are effective, accessible and centred on the needs of the people who use them.

As a team, we are committed to:

● Improving outcomes for victims and vulnerable people by shaping policy and supporting effective delivery across the justice system.

● Working across organisational boundaries to bring together partners, expertise and evidence to address complex cross-cutting challenges.

● Driving continuous improvement by identifying opportunities to make services more efficient, responsive and user-focused.

● Supporting ministers and senior leaders with high-quality advice, insight and coordination to deliver government priorities.

● Building diverse, inclusive and supportive teams that reflect the communities we serve and create an environment where people can do their best work.

We are a collaborative and ambitious team that values integrity, kindness and inclusion, and we are looking for people who want to make a meaningful difference to the lives of those who rely on the justice system.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

The Diary Manager plays a vital role in supporting the smooth and effective running of the Cross Justice, Victims and Vulnerability team. Reporting into the Deputy Director, you will be at the heart of a busy and high-profile area, helping to coordinate priorities across a complex portfolio that spans justice policy, service delivery and cross-government partnerships.

Working in the Deputy Director's office is fast-paced, varied and rewarding. You will gain exposure to senior leaders across the Ministry of Justice, partner organisations and government departments, while developing a strong understanding of how strategic priorities are translated into delivery.

This is a highly visible role that requires excellent judgement, organisation and relationship-building skills. You will work closely with colleagues across the department and a network of business support professionals to ensure the Deputy Director's time is focused on the highest priorities and that the office runs efficiently and effectively.

In this role, you will:

• Manage the Deputy Director's diary, ensuring time is prioritised effectively and aligned to strategic objectives.
• Coordinate meetings, resolving competing demands and ensuring the Deputy Director is able to focus on priority issues and commitments.
• Anticipate future requirements through proactive forward planning and effective diary management.
• Prepare briefing packs, agendas and supporting materials to ensure the Deputy Director is fully prepared for meetings, events and engagements.
• Arrange travel, accommodation and logistics for visits, stakeholder engagements and events.
• Organise meeting rooms and virtual meeting arrangements across the MoJ estate and with external partners.
• Support meetings by recording key discussions, decisions and actions where required.
• Coordinate workshops, leadership events and team engagements on behalf of the Deputy Director.
• Maintain effective office systems, records and processes to support efficient ways of working.
• Build and maintain strong working relationships across the department and with key stakeholders.
• Work closely with the wider leadership team and business support network to coordinate priorities, activities and communications across the portfolio.

This is an excellent opportunity for someone who enjoys working in a fast-moving environment, takes pride in being highly organised, and wants to play a key role in supporting senior leadership and delivering positive outcomes across the justice system.

If you're enthusiastic about providing exceptional support, building strong relationships and helping a senior leader make the greatest impact possible, we'd love to hear from you.

Person Specification

Essential

● Diary management experience in a busy, pressured and complex environment.

● Capable of quickly building a sound, high level knowledge of a function or organisation

● Experience managing a wide range of issues with diplomacy and discretion.

● Strong communication skills, both written and verbal.

● Capable of organising and prioritising work in an environment with high levels of change

● Proactive and efficient with the ability to deliver at pace.

● Capable of building relationships easily with people at different levels of an organisation.

Willingness to be assessed against the requirements for BPSS clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from £33,551 - £35,564 (London) and £29,303 - £31,061 (National).

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

How to Apply

We recruit using the Success Profiles Framework. We shall assess a combination of your Experience and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application a

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
• A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address:
  
  - Diary management in a busy, pressured and complex environment.

- Strong communication skills, both written and verbal.

- Organising and prioritising work in an environment with high levels of change.

Candidates who do not adhere to the Personal Statement directions above may be rejected on this basis.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on Diary management in a busy, pressured and complex environment will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience and the following Behaviours:

• Communicating & Influencing
• Delivering at Pace
• Working Together
• Making Effective Decisions

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Working Together behaviour will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk