Job Description
Senior Content Designer
Location: National*
Closing Date: 1st March
Interviews: Expected w/c 16th March
Grade: 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: National: £58,511- £65,329
London: £63,343- £70, 725
Working pattern: Full-time, Part-time, flexible working
Contract Type: Permanent
Vacancy number: 14822
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for x2 Senior Content Designers at Justice Digital, to be part of our warm and collaborative user-centred design community, based in Office of the Public Guardian Digital & Probation Digital.
This role aligns against Senior Content Designer role from the Government Digital and Data Framework.
About the Office of the Public Guardian Digital:
The Office of the Public Guardian (OPG) is recruiting for a Senior Content Designer to join our friendly, creative and delivery-focused product team. As a member of OPG Digital, you’ll be enabling users to stay in control of decisions about their health and finance, and to make important decisions for others who cannot decide for themselves, whilst delivering on OPG’s commitment to provide its services in both English and Welsh. OPG is part of the Ministry of Justice (MoJ).
About Probation Digital:
In Probation Digital we are creating a world class digital-first probation service that reduces reoffending. We are working hard to solve challenges at the heart of our justice system with a probation service that is under increasing pressure. Our aim is to deliver simpler, better, faster digital services for frontline staff and people on probation.
To help picture your life at Justice Digital please take a look at our blog and our Digital and Technology strategy 2025.
Key Responsibilities:
Create content and develop strategies to help digital services and platforms meet user needs and business objectives
Help teams manage and visualise outcomes, define scope and agree on the best processes to follow
Advise teams on how to create great content, assure the quality of content from more junior colleagues and guide their development
Monitor and improve content based on user feedback, research and data
Work effectively with subject matter experts, stakeholders and partners to support commitments while delivering user-led services
Ensure all content is user-focused, accurate and uses relevant design patterns, components and styles; this includes establishing and contributing to styles and patterns
Take an overall perspective on business issues, wider implications and long-term impact, and how content can help solve challenges
Support the wider content community with peer reviews, content audits, knowledge management and benchmarking
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning
10% dedicated time to learning and development with a budget of £1000 a year per person
Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday.
5 additional days of leave once you have reached 5 years of service.
Option to buy or sell annual leave
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
Wellbeing support including access to the Calm app.
Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
Bike loans up to £2500 and secure bike parking (subject to availability and location)
Season ticket loans, childcare vouchers and eye-care vouchers.
5 days volunteering paid leave.
Free membership to BCS, the Chartered Institute for IT.
Some offices may have a subsidised onsite Gym.
Person Specification
Essential
Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues
Experience working collaboratively in fast-paced, multidisciplinary agile teams
Experience developing content strategies or identifying content solutions to meet user needs and business objectives
Able to persuade, influence, network and work collaboratively with stakeholders and business leads, with experience presenting content concepts, propositions and deliverables
An understanding of end-to-end journeys, how content is affected and consistency maintained throughout
Experience mentoring, coaching and developing junior or mid-weight content designers, with the ability to support career growth and maintain high-quality content standards across the team
Willingness to be assessed against the requirements for BPSS clearance
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a CV and Statement of Suitability (750 words max) which describes how you meet the requirements set out below, from the essential criteria:
In the statement of suitability, candidates should outline their experience and suitability, in no more than 250 words per section, against the following 3 criteria (750 words max)
Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues
Experience working collaboratively in fast-paced, multidisciplinary agile teams
Able to persuade, influence, network and work collaboratively with stakeholders and business leads, with experience presenting content concepts, propositions and deliverables
Should we receive a high volume of applications, a pre-sift based on ‘Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues’ will be conducted before the sift.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference, which will include a Content Design task. Details of the task, will be shared with candidates ahead of the interview.
Application Guidance
Please access the following link for guidance on how to apply and how to complete a Personal Statement
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
Communicating and Influencing
Developing Self and Others
Managing a Quality Service
A diverse panel will review your application against the Person Specification above.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
