Terms & Conditions

CrossReach is the data controller for the information you provide during this process unless otherwise stated.CrossReach is the data controller for the information you provide during this process unless otherwise stated.

CrossReach (“We”) will collect the following data from you: your name, identity confirmation documents, telephone, email and postal contact details, NI number, previous and current employment history, educational background, contact details for referees and equality and diversity data and, if applicable, additional information to support any criminal reference checking. You do not have to provide any of the information requested, however your application may be affected if you do not.

The data will be stored, processed, used and disclosed by us in the following ways:

To provide our recruitment services to you and to facilitate the recruitment process;
To enable you to submit your CV and/or application form, apply online for jobs;
To ensure the safe and legal employment of all employees;
To improve our customer service and to make our services more valuable to you (including tailoring our website and our group companies websites when you log on to enrich your personal online experience);
To answer your questions and enquiries;
To share with third parties where we have retained them, to provide services that we or you have requested to ensure safe employment including: health assessments, references, qualifications and criminal reference checking services, verification of the details you have provided from third party source, psychometric evaluation or skill test;
To use your information on an anonymised basis to monitor compliance with our equal opportunities policy;
To carry out our obligations arising from any contracts entered into between you and us;
To undertake statistical analysis of anonymised data (equality and diversity) and internal reporting through a candidate’s recruitment journey.

From time to time we will seek your consent to process, use or disclose your information for any other purpose not listed above. We reserve the right to transfer your information to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company, provided that the third party agrees to adhere to the terms of this Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and we will seek your consent. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area

Unsuccessful candidates’ data, including interview selection materials, will be securely destroyed 6 months after the decision is made that your application has been unsuccessful adhering to the statutory requirement to retain information for a select period to allow candidates to challenge recruitment decisions.

Successful candidates’ information required for employment purposes will be retained throughout your employment, all other documentation not relevant will be securely destroyed 12 months after your start date has been confirmed, this includes any supporting documentation which you provide for criminal reference checking, proof of address etc.

Your rights
Under the EU General Data Protection Regulation, you have the right to access your personal information, to object to the processing of your personal information, to rectify, to erase and or to restrict processing of your personal information. It should be noted that there may be legal or other reasons why we need to retain or continue processing your information.

Complaints or Queries
CrossReach strives to meet the highest standards when collecting and using personal information. We encourage you to bring it to our attention if you think that our collection or use of information is unfair, misleading or inappropriate. This privacy notice does not provide exhaustive detail of all aspects of the collection, processing and storage of personal information which CrossReach may undertake. However, we are happy to provide any additional information. Any requests for this should be sent to the address below.

If you wish to make a complaint about the way we have processed your personal information, you should contact us directly on the details below.

Access to personal information
You are wish to access the personal information held on you. You can make a ‘subject access request’. To make a request to CrossReach for any personal information we may hold we ask that you fill out our Subject Access Request form or write to us at the address provided below.

How to contact us
If you have any queries or complaints about our processes or how we handle your information, or if you want to access your information then please contact us at records@crossreach.org.uk or contact your Service Manager directly. Or you can write to us at: Charis House, 47 Milton Road East, Edinburgh, EH15 2SR.

If you want to raise a complaint out with CrossReach, you have the right to complain to the Information Commissioner’s Office about anything relating to the processing of your personal information by CrossReach. You can contact the ICO via its website at www.ico.org.uk or at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Please click to confirm you have read, understand and consent to how our organisation will use and store your information.